"The shipping information is very vague and not at all helpful"

The shipping information is very vague, and I have been trying to get the information about where exactly my order is coming from for a week now. The tracking with USPS never updates, and now they tell me it is leaving the country where it comes from today. No one has any idea when it will arrive. I am leaving the area and want to receive my $100+ order but there are no real people to ask or information to receive.

"Beware"

Beware. I ordered a coat for my dog. It did not fit. I have not received a replacement nor have I received my money back. I get no response from DoggyKingdom. Beware.

"I bought some stuff for my own pet and…"

I bought some stuff for my own pet and I am very glad about the quality, definetly to share on.

"i love the products!"

i love the products. they look really beautiful and my dog likes them too, will buy again!!

"Check your size! "

I submitted a poor review last year when the harness I ordered was far too big, and I wasn't able to return it. They offered a discount on a smaller size - but that made no sense as their sizing chart said it would be for a dog much, much smaller than mine.

Turns out that they had accidentally shipped me a Large instead of a Medium - and I didn't think to check if there was a size tag in it. So that was all on me. I've now reordered - and hope it arrives more quickly than last time. It really is a great harness

"I am a return buyer & always have a…"

I am a return buyer & always have a good experience,good quality.I bought the twin leash for my Huskies & am very pleased,would like to see bigger clips as they only just go on the harness rings other than that very pleased

"Tolle Produkte"

Tolle Produkte, hat beim ersten Bestellversuch alles gepasst und die Qualität überzeugt! Klare Empfehlung

"Like so many other reviews here"

Like so many other reviews here, I too was a victim of the inaccurate sizing chart and non-refundable scam. And scam it certainly is, when they won’t refund your money for a “personalized” name tag that you have no choice but to order. You pay all return shipping charges (in my case $14 UPS), and all they offer is a 40% discount on their merchandise.

I ordered the no-pull harness (S) according to their sizing chart. It took a month to receive and it was WAY too large. There is no person-to-person live convo to customer service. I returned it explaining the problem, and requested a new one in a size XS. Got an email from them saying I could not exchange it because it was personalized with name. Mind you, the name tag is literally a Velcro tag that could have gone from the S to the XS. So by now I’d spent $40 on the harness and $14 on return shipping. Very unhappy about this, but my dog (Bichon/poodle mix) is hard to fit and I could tell if she had the XS, it would be perfect. SO…I ordered another one! During the time I ordered the second one, the 40% off coupon came in my email. Too late, I already paid for a new one. After waiting ANOTHER month, it finally came. Fits perfect, but the color I ordered was not the same…not even close.

I will never do business with this company again. They are so unprofessional, incompetent, and a total ripoff. My final cost for this harness:
First (returned) harness…$40
Shipping………..,……………8
Return shipping (UPS)…….14
Second harness (wrong
color). 40
Shipping………………,,…….8

Total……………………………$110


SCAM!!!

"Tags"

Excellent service, I got my little one a tag. They do quality work. Always love to deal with individuals who care about the people and their kids.

"Happy purchaser of 3 harnesses"

I have ordered and received 3 different harnesses over the years for three different sized dogs and have been very happy with them. All of them fit perfectly and they are very well made. After reading some of the reviews I have a few suggestions that worked for me...measure your dog where the website shows you and call if you have any questions which size (WEIGHT OR BREED ARE SUGGESTIONS.) I have 2 Aussies who weigh the same but are very different in size. Also, do not expect to see the harness in a week, it takes approximately a month or so. If you are in a hurry you will be disappointed.