"Good service and amazing customer…"

Good service and amazing customer support.

"Jeg har været tilfreds med transfer…"

Jeg har været tilfreds med transfer galaxy, men nu vil de have kopi af min bank account og også ID af min seneste ven jeg har sendt penge til. Det er meget ubehageligt at blive mistænkt for ikke at leve op til deres tillid. De vil ikke give mig forklaring på hvorfor jeg ikke kan bruge deres service mere.
d.16.5: Det bliver værre: nu ønsker de at jeg sender kopi af min bankkonto de sidste 3 måneder . Der er omkring 80 bank transaktioner pr. måned. Det er en uanstændig snagen i mit privatliv,'
17.6 de insisterer at det er normal procedure at bede om 3 måneders kopi af min bank konto. Jeg vil ikke bruge lang tid på at kopiere og sende disse oplysninger. så jeg må stoppe at bruge Transfer Galaxy.

"From being somehow okay to the worst…"

From being somehow okay to the worst ever money transfer company. I pray that it is closed sooner rather than later otherwise they will rob honest people. AVOID AVOID AVOID....They never deliver on time, it takes more than 24 hours worse yet they send it to a stupid wallet rather than Zaad and in the South Somalia they ask you to be x-rayed and photographed yet you have to always visit stipid agent, it never comes to the mobile.

"Snabbt o smidigt "

Jag läste en del negative recension som gjorde mig lite osäker. Men verkligen det är den smidigaste sätt att skicka pengar. Samma tid som man skickar så kan pengarna hämtas. Jag skickade till Sulaymaniyah- Iraq och det var inga konstigheter.

"I have sent some money"

I have sent some money, which have not been received by the recipient, I have written more than 3 mails to the support team and nobody is responding. Its really frustrating. Asked them to refund my money or send it back, and still nothing.

"Deceptive, Fraudulent and Untrustworthy."

I recently had an experience with TransferGalaxy that compelled me to share my thoughts, aligning closely with what I've noticed in other customer reviews. Unfortunately, my encounter with the company was far from satisfactory, marked by misleading information and subpar service. The customer service team was notably lackluster, failing to provide the support and clarity one would expect from a financial service provider. Furthermore, there was a significant delay in payments to recipients, deviating from the prompt and reliable transactions promised.

Most disappointingly, TransferGalaxy advertised EVC payments as part of their service offering, yet when it came to execution, they defaulted to suggesting cash pick-up as an alternative. This bait-and-switch tactic not only undermines trust but also inconveniences customers who chose the service based on specific advertised features.

Labeling the company's operations as dodgy might seem harsh, yet it accurately reflects the inconsistency and unreliability of both their services and customer support. The misleading nature of their service, coupled with the ineffectiveness of their customer service team, has led me to decide never to use their services again. I strongly advise potential customers to consider alternative providers for their needs. My next step is to report my experiences to the Financial Ombudsman, in hopes of preventing future customers from facing similar disappointments.

"SCAMMERS!"

Scam! Scam! Scam! 😭😭
Please Do NOT use this company if you care about your money.
They sent me fake message to say the recipient has been paid and That's NOT true, They will never get back to you and just take your money. The Swedish government should Shut Down this Scam business that's ripping people's hard earned money of. We cannot support our relatives in medical urgent needs.
Tuugo weeye yaanla isticmaalin shirkadan fadlan!
(Don't use, they're scammers)

"Been 12hr and money not delivered Yet"

Been 12hr and money not delivered Yet. I call customer support and ask since it’s taking long time to deliver money to EVC, can I receive it on SALAAMBANK instead. The answer i got was that it’s very long delivery time and I must wait 1-2days to receive money. They taking customer money and gambling on so that the USD dollar will probably drop. Never sending money through Transfergalaxy again.
Dahabshiil App is the best App out there nowadays. You send money and they payout within minutes ❤️

"Very dirty and unislamic business "

Very dirty and unislamic business


They’re scamming their customers and their call center staff are very unprofessional. My recipient didn’t receive their money for 1 month so I called them and told them to cancel the transaction and they informed me that they’d refund me within 3-5 business days. I never a confirmation so I called them throughout that week to make sure they’d refund me and they reassured however 5 days later my recipient receive their money even though I sent my recipient money through dahabshiil and they refused to refund me. So now I’ve paid 2x.

"Bad customer service "

Beenlooshin waaye, they lie along and never get back to you with any issues you are having with them. Now they are saying I owe them money I never sent from 4 years ago.