"Arkiplan have been absolutely…"

Arkiplan have been absolutely fantastic! Felt very looked after and will definitely recommend them. Great work guy’s 👍👍👍

"The price was great and the initial…"

The price was great and the initial experience was good. Introduced themselves and the offering, waited until i was ready then booked me in for an appointment from one of their surveyors who came round and used a tripod mounted camera which basically read images from various locations to build an accurate to scale model of the house

Then another appointment is made to discuss your needs with an architect

The first meeting was a bit of a write off but the circumstances were out of everybody's control

The subsequent meetings were not write offs but they were a bit hit and miss as we worked to tailor the design to just what we needed and it was not clearly understood by us what the process to proceed to the structural calcs part was

When we got to the structural calcs the structural engineer, whilst clearly knowledgable, was difficult to get to tailor their output in accordance with exactly what we'd asked for in the design with the architect. I would say it still doesn't truly accurately reflect what we asked for and ended up with

It seems the comms between client, architect and structural engineer needs improvement if the client is to be truly satisfied with all the design output and for the docs to truly reflect the building end result, notwithstanding changes made to the plan onsite, of course... but these differences are not those

I know an excellent structural engineer. My advice would be... use these guys for the design but arrange your own structural engineer

"Admin team slow and unresponsive"

Can I say immediately that the Architect was excellent. Efficient, helpful and professional. Unfortunately the admin team supporting her were frankly hopeless, slow and unresponsive. They didn't bother to respond to emails and when it got to the point where weeks had passed and I complained they still didn't bother to respond. Thank god for the architect who made up for the admin incompetence and ended up doing their work for them. Very sad.

"Superb experience using Arkiplan"

Superb experience using Arkiplan. Efficient, friendly and soooo customer focused, nothing was too much trouble. And saved a fortune by using them also. Have recommended to lots of people.

"Good attention to detail and really…"

Good attention to detail and really good value. Third time for us using them and have recommended to many friends.

"A very well organised company"

A very well organised company. We were kept informed during the whole process and they delivered in time. Arita was very helpful during our call with her and suggested better alterations than we originally thought. I'd highly recommend arkiplan as they surely take off one of your worries in the planned project.

"Easy to use and good result."

Easy to use for simple roof work. I knew exactly what I wanted and Arkiplan did the drawings simply and with minimum fuss. All online or by phone, perfect for me.

"Excellent experience for us"

We found Arkiplan to be helpful and responsive in preparation for our extension project.The original suggestion on roof shape was great but in practice, it would have been problematic to build so we needed to alter the design a little and resubmit drawings. Arkiplan immediately provided new drawings at no extra cost which was very much appreciated. Build took a while due to planning delays but we got there in the end! Keeley fully engaged with us right from the start and we are delighted with our new rooms!

"Great service"

Great service from the outset through to the completion of drawings for our extension. I'll be using them again in the future.

"If your willing to do measurements and photos Arkiplan is for you"

We used Arkiplan during lockdown 2020. We had talked about an extension for years, it was always the plan when we brought the house so we knew what we wanted.
We had an online consultation and design meeting and gave them all our ideas and measurements.
If you are willing to do the leg work of measurements and taking and sending images then Arkiplan is a great option and a lot cheaper than an architect.
We had to go back and forth a few times even months after plans were completed due to roofing and drainage queries from other professionals and they happily updated the drawings no questions.