Patio Pet Life

Vet Clinics and Pet Shops
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111 reviews
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Patio Pet Life

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Patricia Crummer

5.00/5.00

"I had a bad experience with my last…"

I had a bad experience with my last delivery, it arrived damaged and waterlogged. This delivery was so different. Just like I knew it could be ( like from the beginning - 3 years ago) soft lush green grass. My pet jumped on it before I could get it completely down. Thank you PetLife.

03/11/2020

Brigette Kilby

5.00/5.00

"Excellent customer service"

Excellent customer service, along with a great product!

11/10/2020

A Hwang

5.00/5.00

"UPDATED REVIEW - satisfied with their prompt attention"

UPDATED 10/29:
I was contacted by Patio Pet Life right away and they promptly took action and applied a refund. Delivery was delayed due to the courier provider so I am satisfied that should I have a problem in the future, Patio Pet Life will work with me to solve the issue and do right by me and my pup! So...thanks PatioPetLife!

*********SEE UPDATED REVIEW***********
By the time the grass arrived, it was in a terrible condition. The grass was mushy and within few days those areas died. This is twice in a row that I am not at all impressed with the quality or how long it took to arrive from CA to WA - 5 days (I was told 3 days when I subscribed)!! So you can imagine the condition of the grass by the time it arrive at my door. I will give it another try but I am not optimistic Patio Pet will deliver a good product.

09/10/2020

Lana Dreller

5.00/5.00

"Since we live in a condo"

Since we live in a condo, we have been using the grass pads on our deck for our Aussie for about 3 months. It didn't take her very long to adjust. The pads have been a life saver for us, especially during the quarantine time.
Thank you patio pet!

06/10/2020

Jennifer Goodman

5.00/5.00

"This grass is a game changer when it…"

This grass is a game changer when it comes to “doing ya business”. Makes 3rd floor condo living for a pup a piece of cake.

06/10/2020

Dan

3.00/5.00

"Slow shipping and grass lasts about 3 days"

Shipping has been delayed several times now. Similar companies have been taking 3 days for shipping, but here it’s been 5 days minimum. Grass shows up in poor condition and starting to rot due to being wet and rolled on itself. Ends up dying within about 3 days after arrival.

04/10/2020

Nikita

4.00/5.00

"Amazing product"

Amazing product!
Lolo absolutely loves it. We live in a small apartment so I'm happy lolo can have a space to enjoy farm fresh real grass.

30/09/2020

Dave Kim

5.00/5.00

"Great quality product"

Great quality product! My dog loves it!

09/09/2020

Larry

5.00/5.00

"As I have stated on my past reviews"

As I have stated on my past reviews, the Patio Pet service is the best I have found after trying several others. The grass roll was slightly wetter and heavier than the last two, however grass itself was actually even nicer. Other services have an issue with overly wet grass because it is heavier and they do not always get the grass roll completely covered with the inner plastic bag. Their boxes are flimsy, get wet, and cannot hold up to the handling when being shipped. Patio Pet, however, has a much stronger, heavy duty box and the grass roll is packed completely in the internal plastic bag. The water from the grass does not leak out to the box making it wet and soggy, and the stronger box, taped with fiber-lined tape, holds up to the shipping real well.

04/09/2020

Zachary kirk

4.00/5.00

"A good experience with them highly…"

A good experience with them highly recommended for pets

01/09/2020
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