"Ordering via app is easy"

Ordering via app is easy. Product arrived well packed and on time.

"The beer mats were missing and when I…"

The beer mats were missing and when I contacted them they sent a email to say it was resolved it wasn’t they hadn’t even got back to me regarding issue . So when I emailed again they just said they couldn’t send out so gave me a refund which was only £1 which yes they may only be worth that but it was the principle because it was a gift . I also felt there was a lack of apology and I didn’t feel the gift set was with the price .

"Well packaged"

Well packaged, sent out in good time.

"Ordered and paid for a gift card"

Ordered and paid for a gift card, which wasn’t received.

"The products are excellent"

The products are excellent, great range & presentation but delivery took nearly a week, could have shopped locally & sent via parcelforce..

"Delivered accurately and prompltly."

Delivered accurately and prompltly.

"Paid for next day delivery- food didn’t get delivered for over 2 weeks"

Paid for next day delivery, nothing turned up for a week, no correspondence. Sent an email to which they responded one item was out of stock so full order hadn’t been sent. Took a further week to hear anything else, and then 16 days later I finally received my order. Products and packaging was great but customer service is very poor

"Hassle free good beer"

Great value for a gift of mixed beers
Delivered quickly
Hassle free shopping

"Excellent site and service"

Very good website with a good choice. Was kept informed of progress of order all the way through to delivery. A good experienced all round.

"Good value"

Good value service