"Exception of 5 days delivery"

I made my order on the advice of 5 days delivery I except that there was bank holidays when ordered but I still waited 2 weeks for it to arrive and only after I emailed yourselves

"Lots of annoying issues..."

Beer is sometimes short-dated (less than a month); adverts are incessant; customer service emails elicit no response; beer advertised as 'authentically Japanese' comes from the EU; delivery times are always at the longest end of the advertised window.

"Slow communication and poor CS"

After waiting 5 working days I emailed CS asking where it is and why it is still showing as "processing". They responded quickly stating it would be sent out that day or the day after by next day delivery which meant that it would be received no later than Friday. It is now Tuesday, still showing as processing and received no response to my query. Extremely disappointed as I heard good things.

#BH10064790

"Disinterested, uncaring and clumsy"

Arrived late, put in porch although we were just inside the door. Beer bottle was broken in the package which must have been obvious from the wet box (presumably the reason why they didnt knock the door).
Disinterest from DPD when this was reported to them, informed Beerhunter of this but didn't get more than an "oh dear" from them either. Cost of bottle was discounted but not totally satisfied as the monetary value was small and I was one beer short and had a lot of work to do washing broken glass off all the bottles. Won't be ordering from them again!

"Great company !"

Great company , great beer

"Belgian beer"

Beer arrived super quick and was packaged very carefully to protect product. Great job, would definitely use this company again.

"Well packaged so no doubts no damage…"

Well packaged so no doubts no damage good variety in mixed case

"Very Good."

Good, easy to navigate, informative site so choosing and buying online was easy. Delivery as requested on named day and recipient thrilled with product so all in all a great service! Would recommend.

"Great products"

Great products, easy to order and fast delivery.

"Good selection of beers and good…"

Good selection of beers and good service getting beers delivered