"SUPPORT AND SERVICE IS 5 STAR"

Support is excellent. Replies are always very quick whenever I have had a query.
The overall service is great and I would thoroughly recommend them over any of the big players.

"Legendary status"

OH. MY. GOD... I have just spent about a day and a half trying to fix a down site and migrate it from (and I'm going to name and shame) TSOhost to Fasthosts and what a bunch of monkeys!
Just at the point where I was going to set myself on fire and jump out of the window, a friend in the same situation pointed me to Zume... and the angels sang and 'Ross' descended from the heavens (he was actually just on chat but go with the illusion) and got me sorted in literally 15 minutes from my initial 'HELP' yelp! Super polite, super calm, knew his stuff - a general legend.
It's going to cost me more over the year, but I don't actually care because I am already confident that any issues will be sorted swiftly and I'm immediately their No. 1 fan!

"Exceptional Service and Support from Zume Hosting"

I recently switched to Zume after being with TSOHost/Vidahost for over 10 years. When they said they were moving to 123 Reg, I decided it was time for the long overdue change I needed to make.

I spent a good while looking into different hosting options, chatting with people on Reddit and elsewhere. Zume kept coming up as a solid choice.
Everything I found online about Zume was positive, especially about their support. Now that I've been using them, I can say it's all true.

I moved about a dozen domains over to their business web hosting, and it all went smoothly. When I needed to check on a few things with tech support, they were quick to respond and super helpful.

Really glad I went with Zume. If you're looking for a good host with great tech support, I'd definitely recommend giving them a shot.

"Very much appreciate the fast and…"

Very much appreciate the fast and helpful responses and communication from Ross for my domain hosting migration. Thank you.

"Very happy with Zume"

Very happy with Zume. My site is super fast and everything is made easy by support.

"The customer service is impeccable."

The customer service is impeccable.
I was having some issues with understanding how the console functioned since I am completely new to this sector, so I contacted customer support and started talking to an employee named Ross, and I am very happy to say that he helped amazingly through all my dilemmas with hosting my first Wordpress website, he saved my night with a performance that deserves a raise!

"Absolutely incredible hosting provider"

I was with a bunch of different registrars and hosting for about 12 years so I think it's fair for me to be able to comment on the difference.

First of all, the support is out of this world. I had 3 "low priority" tickets for various things I wanted to do as and when it was possible. I'm not kidding when I say they were completed faster than most "high priority" tickets would usually be.

The business Litespeed servers we're running with WP management are unbelievably fast, and really not expensive at all. It actually works out cheaper than what I was paying to run several things in different places, without the same security and much slower than Zume.

Also got 12 years of emails from multiple accounts and domains transferred across within 24 hours, which I was really impressed with.

To say I'm happy is an understatement and I would highly recommend Zume to anyone!

"Great customer service, great product"

Excellent customer service at very fair prices. Can definitely recommend!

"Lightning quick servers!"

Just signed up and Zume have the fastest servers I've ever had, and I'm not even on one of their pricier packages. I've gone from 70-80 performance and shoddy customer service with my previous host, one of the big blue boys. To 100 performance and a lightning quick website. Zume are also very affordable.. I've only been using them several days but can't recommend enough.. Will update if there's any issues, but their knowledgeable online support quickly fixed a few hangover issues I had with my previous host.

"Really fast hosting and brilliant…"

Really fast hosting and brilliant support. Highly recommended!