"I was totally surprised by my buying…"

I was totally surprised by my buying experience the process from start to finish was highly professional and i never felt pressured at any time .when i arrived to view the car their was a couple of very minor niggley bits instantly the salesman stepped up and assured me these things would all be corrected before collection and true to his word they was .Richard stockwell was the salesman and was completely professional throughout and had a great knowledge of the the product he was selling he is a great ambassador for his company i will definitely return for my next vehicle.

"Professional, knowledgable and thorough"

I could not give higher praise for this business and in particular Sam. He went above and beyond helping us manage a car purchase from Australia and ensuring as much was done before pick up to make the process as smooth as possible. He was extremely helpful in answering questions that weren't specifically about the purchase and at no point pushed or pressured the sale. The customised video he provided was a really great tool to give me the confidence to commit from thousands of miles away. Thank you Sam and the team at Humphries & Parks.

"How excellent service should be…"

I've used Humphries & Parks for servicing for a few years, now was the time to purchase a new vehicle. The staff here, lead the way in service and customer care. Richard Stockwell was the salesman on this venture and cannot thank him enough for making the transition as ot should be. All the staff go above and beyond and I leave a very satisfied client.

"My L200 recently went in to Humphries…"

My L200 recently went in to Humphries and Parks to have the leaf springs replaced, the service and customer care as well as the quality of their mechanics were above 5 stars! The price I was quoted was more than competitive and that was exactly what I paid! No hidden extra's or last minute add on’s just good old fashioned honesty, I cannot recommend them enough, way beyond first class! Thanks again to everyone at Humphries and Parks

"I bought a Suzuki Jimny from this…"

I bought a Suzuki Jimny from this dealerships, the service I received was first class, Josh Shaw kept me up to date with my purchase from start to finish and the handover was excellent. I highly recommend this dealer.

"The disappearing salesman."

Beware the disappearing salesman after you leave a £99 fully refundable holding deposit. It's strange how a car salesman's personality changes like a light switch if you don't buy their car. From polite, helpful, do anything they can, to a petulant child, sulking, ignoring phone calls, somehow always busy, in a meeting with another customer, or on a day off when you try to call. No one could find 5 minutes to call me back. Makes you thank your stars that you didn't buy the car. A real lucky escape. Told me to leave a holding deposit, it's really simple and fully refundable, no problem. Then he disappears from the face of the earth. Update 22/03/24: The deposit did get paid back into my account on 19/03/24, but the salesman never called me back although his manager did after I left this review .

"The best service! My car is the dream"

Sam and the team are just amazing. If I could give 10 stars I would! Sam took the time to source me a car and took into account all my requests.. No question is ever silly and the car is everything I could have wished for a more. The service really is premium and the customers are the priority. Humphries and Parks are so genuine and they have your best interests at heart. Would recommend to anyone who’s wanting a reliable car. The attention to detail is unbelievable and the car even comes with two free services which is so generous! Can’t thank you enough.

"Car purchase "

Purchased an Audi Q2, salesman was Bradley, the whole experience was very professional from start to finish, I would definitely recommend them and would buy again from the garage.

"Avoid this dealership"

Avoid this dealership. I reserved a vehicle (Outlander) and booked a RAC pre-purchase inspection which discovered that the vehicle had been involved in a road traffic accident and the repairs were not in line with industry standards. The dealership does not conform to the Code of Practice for Vehicle Sales which specifies a requirement that the the vehicle ought to be of satisfactory quality, fit for purpose and as described at the point of sale.

In addition, Sam promised to reduce the price of another vehicle by the value of the inspection but when I chose a vehicle, he retracted the offer. Clear case of misrepresenting the vehicle and engaging in misleading advertising and sales.

"Great service from Richard"

Great service from Richard. As we live some distance away the initial contact was by phone, very helpful conversation meant we visited asap to see the vehicle which interested us. Vehicle was as described and we felt the distance travelled to be worth the effort. Richard was easy to deal with and extremely helpful on a couple of 'outside purchase' queries, any direct issues we had with the car were dealt with without demur. One minor gripe - customer parking is non-existent, and a carpark with an area where we could have taken a breather before setting off for home at the end of a long day would have been icing on our cake.