"They are a scam!"

I'm really sad that I didn't see these reviews before ordering. If I can help save anyone else from doing the same thing, like others I have been scammed by this company. They have taken my money but there is no bag. They don't respond to emails and the phone number doesn't work. Please don't give them any of your hard-earned cash. I have reported them to Trading Standards.

"It’s a scam"

It’s a scam. No rucksack. No response to the emails, but they have my money. Report to your bank.

"Ordered a bag on 31/12/2021"

Ordered a bag on 31/12/2021, money has been taken from my account but have sent emails with no response chasing delivery. I'm unsure if I will ever receive the bag which is frustrating and disappointing.

"Sadly the same as others are…"

Sadly the same as others are experiencing. Bought bag a month ago, never showed up. No response to emails. No response on Facebook. Awful.

"Rucksack never turned up and no…"

Rucksack never turned up and no responses to chasing emails

"Great quality bag"

Great quality bag, really really happy with it

"No customer service whatsoever."

There is no fault in the product itself, but I have tried to contact the company for delayed delivery first and for an exchange later on, I was completely ignored both times. I will request a chargeback through my credit card but I am overly disappointed aside for the money, cause it was a present for my partner and he now does not have one. Listen to the reviews and spend your money somewhere else

"No communication, no tracking information, no bag"

Ordered a rucksack as a birthday present, I've been waiting 3 weeks since I ordered and still not received my order. This delay meant I didn't have the bag for their birthday either.
Their website allows for tracking orders with order number and email, however it doesn't recognise my order. I've tried to contact them about tracking details but have heard nothing back. I've checked my spam folder and there's nothing there either.
Do not order from them. Even if they are a legitimate company, their lack of communication and issues with tracking information made this order a terrible decision.

"Received bag but ignored for return"

I received my bag in about a week, slower than I would hope but did arrive as described.

My issue was I contacted them to request to return the item as I bought a different bag and 4 emails and 8 days later no reply!

Have had the cost written off by CC company but would avoid using them.

"No order confirmation or delivery"

Like many other customers, I have not received a confirmation email after purchasing a bag, nor a tracking number. I have no idea if or when my bag will arrive. I have also not received a reply to my emails that I have sent.