"Just spoke to Matt (Not Will)"

Just spoke to Matt (Not Will - sorry Will), who gave me great advice regarding my cam belt (Which turned out to be a cam chain). First class help and much appreciated. Thanks!

"Perfect results."

Perfect results.

"Aiden was extremely helpful and very…"

Aiden was extremely helpful and very knowledgeable.
Later I had to return to the store because I was unable to fit the replacement wiper blade, he came out to the car, fitted it within seconds. Excellent customer service, will definitely use again.

"Not very impresed with the packaging "

Not very impresed with the packaging ! Ordered two cans of Waxoyl , one can had lid bent the other cans lid was in three pieces with the nozzle and extension tube missing ! Probably fallen out of the packaging as not completly sealed at bot ends ! 🙄 Just a thought but maybe a bit more care on the packaging and a different delivery company might help 🤔

"Sent an email to their Norwich office…"

Sent an email to their Norwich office in July and they did not have the courtesy to reply. POOR.

"Excellent, don't look anywhere else"

I would definitely recommend this Company if you're thinking of getting a tyre for your vehicle. I input my registration number and Matt Tugwell immediately came back with the tyre I needed. I ordered it there and then, it arrived the next day along a goodie bag of essential items. To say I was impressed was an understatement

"Great Experience"

I had to buy some wiper blades and had no clue what I was doing! I went to Wilco, Bury St Edmunds and they were fantastic. The two chaps behind the counter were friendly and helpful and then the younger one came out and fitted them for me. Can’t recommend them highly enough!

"Touch up paint"

I have a limited edition paint colour on my Ford focus and needed a touch up pen to match, the guy in the Bury st Edmunds depot was absolutely faultless and made me one up straight away. Would definitely recommend 5☆☆☆☆☆

"Roofbox Purchase"

Found the Summit roof box on the website after a google search which showed them as the cheapest seller. I ordered the box 18/03/2024 as we were going away on the 25/03 and it said it could be delivered within 1-2 days. I hadn't had any notification of dispatch after a couple of days so I sent a message in Live Chat, within minutes I had a call to say there was an issue with the freight company and the box was due out that day. They apologised and said they meant to contact me first to notify me of the situation. The box arrived the next day and it was well packaged and every thing was there. It helped us when we went on holiday, so i have now saved the site and will happily use again in the future.

"Better than Halfords."

Easy website to navigate, competitive prices and VERY quick postage. I've also had reason to use their customer support and they are at the top of their game. The "ask a question" gets a timely response, which makes for a pleasant change when compared to the likes of Halfords. Speaking of which, this is an independent company, so whilst they may not be able to match Halfords for price, they can more than outcompete them with their level and attention to customer service, which must surely be applauded.
I would highly recommend them.