Texas Bay Credit Union

Money & Insurance
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711 reviews
Overall Rating
Customer Reviews about

Texas Bay Credit Union

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Kim M Coleman

5.00/5.00

"Customer service "

Always get greeted with a smile, from the person at the booth to whoever helps be in their office. I just love their customer service

14/02/2025

JMJ

1.00/5.00

"UNETHICAL BANK WITH TERRIBLE CUSTOMER SERVICE"

Absolutely the worst customer experience riddled with false information They are withholding the title of my car that I paid off, provided me with a process to get the title that is 100% incorrect and then refused to follow procedures DMV requested to release the lien. I WOULD NEVER DO BUISINESS WITH SUCH AN UNETHICAL BANK.

13/02/2025

randi wyatt

5.00/5.00

"Thank You…"

Just wanted to take a moment to thank Alexis for her fantastic assistance this morning. I’ve recently moved and needed to make tons of changes and she made the transition very easy! Thank you.

12/02/2025

Ginger

5.00/5.00

"I love Texas Bay Area Credit Union"

I love Texas Bay Area Credit Union! It is a pleasure doing business with them! Prentasha was so friendly and attentive in helping me with my issue! She was very helpful and informative! Thank you Prentasha for taking good care of me this morning! Have a wonderful day!

11/02/2025

Tina Moore

5.00/5.00

"Liberty is great."

Liberty was informative, courteous, concise and prompt. She explained all of the features of types of accounts and services.

11/02/2025

David Pierson

5.00/5.00

"Raven Service was great."

Raven Service was great.

10/02/2025

Daniel

5.00/5.00

"Working with Ian for our mortgage loan…"

Working with Ian for our mortgage loan experience was great! When looking at buying a home and all the cost that goes into it what you want is someone who makes themselves available to help. That’s exactly what Ian did. He answered all questions and went above and beyond to make sure our experience was a positive one.

08/02/2025

Rocio

5.00/5.00

"Great Customer Service "

Nallely was very helpful and nice when I called for assistance.

07/02/2025

Armando Villanueva

5.00/5.00

"Natalie made the process way too easy!"

Natalie made the process way too easy!

07/02/2025

Minerva P Alba

5.00/5.00

"Ms Dayaa was very polite and so…"

Ms Dayaa was very polite and so helpful. She guided me and double verifed my account was noted. She is a great employee!!

06/02/2025
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