"I was a bit confused n realized my…"

I was a bit confused n realized my situation, was not as frantic as I assumed. Thank you Gisselle for being so patient, and asking the right questions to assure me all was okay. You are the best . Blessings

"Very knowledgeable customer service."

I had a question about my first loan payment and Giselle was very helpful in explaining the process.

"I have had an amazing experience and…"

I have had an amazing experience and phenomenal customer service from Texas Bay since joining in December 2024 when they financed my new car. Prentasha was awesome this morning when I spoke to her this morning and she answered all my additional questions regarding my loan and payments. The entire Texas Bay team has been a great help as I navigate setting up my new account with them. Everyone has been so nice, professional, helpful and knowledgeable and able to successfully answer my questions and no run arounds. I greatly appreciate the team at Texas bay and I highly recommend them for any of your banking needs!

"I would like to thank Lorrie for…"

I would like to thank Lorrie for helping me save over $400 on my auto insurance. She is very knowledgeable and helpful.

"Home Closing Made Easy"

Ian made my home closing so easy! He was always available when I reached out and had questions. Would definitely do business with him again!

"I called in to get some information…"

I called in to get some information today and was lucky to get Alexis to answer. She was so pleasant and eager to help that the call lasted all of 5 mins. Thank you Alexis

"Great"

Great, Service!

"Recommendations for Bay Area Credit Union "

Mr. Ian Walulek
We had an excellent experience with Bay Area Credit Union, especially with our loan officer, Ian. He was incredibly diligent and approachable, making the entire loan process much easier for us. Land loans can be tough to secure, but thanks to Ian’s hard work and the efforts of the entire team, including Mr. Syed Dinar and the loan processor, everything went smoothly. Their service was seamless, professional, and friendly from start to finish. We’re so grateful for their support, which allowed us to purchase our 12-acre property in El Campo. It’s truly a privilege to be a borrower with this bank, and we couldn’t be happier with the outstanding service we received.

"Great Service!!"

Natalie was so helpful! I did not have to wait long at all, and the call was quick and effective. I had issues registering my account and she helped me set it up!

"Ian was amazing to work with from…"

Ian was amazing to work with from beginning to end. He’s very professional and also personable. I highly recommend working with him and the rest of the team.