"closed for xmas and no answer from emergency number"

48 hrs trying to get answer from the out of hour number that they transfer you to , no answer and unable to leave any messages, due to offices being closed for the xmas period !

"Brilliant service from Perry "

Brilliant service from Perry

Lovely cheery man so nice and happy! Really informative and kind with efficient service was able to break things down for me and was honest with boiler issues so I didn’t feel so silly he was able to show me functions and why! Highly rate this service especially as a women living alone sometimes your not able to feedback to landlord and things with people who give you half the information and jargon.perry was nothing like this! Highly rate this company! Brilliant service.

"I just wanted to give a MASSIVE shout…"

I just wanted to give a MASSIVE shout out to The Heating Plan whose team have gone above and beyond to resolve my repair. I’m so impressed with the commitment, dedication and action displayed by the arduous Kristoff who did not stop until he found the source of the issue and then went about repairing the the problem and thus solving the dilemma. Thanks to Shauna also who worked hard to get a repairman out to the property the same day. What excellent customer service. The Heating Plan Team are friendly approachable made me feel valued and were on hand to help with any queries. Thanks again for making me feel special and for sending an amazing workman to us. We appreciate you. Thank You for being you and all that you do.

"Amazing service"

Amazing service , really cares about the customer and goes beyond
Will recommend for sure

"Professional and fast"

Did a call out for a service, respond time and booking was fast and smooth, very professional.

"Great company to deal with"

Great company to deal with. I received a phone call from Martin about an elderly couple who had no heating or hot water. Martin was very polite and friendly, he advised of the need for a call out due to circumstances and I attended that day. The boiler needed parts and Martin advised me to go ahead with the repair - the customers well being was his priority. Invoice was settled within a few days of the job. No issues. Would definitely work with The Heating Plan again in the future.

"Excellent service and very nice…"

Excellent service and very nice experience from this company. I will use them again.
Thanks very much for your work.

"Martin contacted me about a leaking…"

Martin contacted me about a leaking boiler which I was able to attend. He was very friendly and great communication throughout the job. Will happily do any other jobs that come up in the future.

"Excellent service from the 1st phone…"

Excellent service from the 1st phone call would highly recommend this company with 5 stars.

"True to their word regarding payment…"

True to their word regarding payment and turn around. Good communication and efficient service.

PA ltd