"He has a new franchise called plus…"

He has a new franchise called plus franchise group guys go and leave a review on that

"Appalling Company"

Have a contract with a subsidiary of this group. Paid hundreds of pounds for them to sell my business. The only contact I have had since Christmas 2022 is a threatening email telling me not to sign up with another company. I have emailed both Business Sales and Accentia and have had no reply whatsoever. I would like a refund of my money as they are not a reputable company. Absolutely avoid at all costs. I wouldn't even give them one star.

"We are now six months into our contract…"

We are now six months into our contract to sell our business. We have tried contacting our local agent, to amend our advert who explained why they have nothing to do with BSP anymore. We have attempted to contact BSP's main office via email, phone call and messages with no success. This has been the case for the last four weeks. If you are still trading, answer your messages.

"AVOID AVOID AVOID"

AVOID AVOID AVOID

Paid them £750 to market my business and clearly something has happened as I received a threatening email saying a competitive business has been set up and attempting to take clients and that I was under contract,

I hadn’t been approached and I have tried to contact Katie and Paul and neither answer emails or phones calls!
Scam, con artists or thieves?!?

Either way I’m £750 down!

"Avoid at all costs"

Avoid at all costs. Takes the deposit and runs with the money while blanking all attempts to reach out to them to get OUR money. Thieves.

"If I could give no stars i would but…"

If I could give no stars i would but that isn't an option! Accentia came to us promising to provide a great service and a good network of prospective partners. However as soon as they got the £5000+vat deposit they disappeared, wouldn't return phone calls or emails and provided none of agreed services. Now I hear from one of their consultants that their own franchises aren't being paid and are leaving. I have now issued court proceedings as all my letters and emails have been ignored. Avoid this business like the plague!
Reviewer Mark fromHamilton Moss just in case Accentia want to claim they have never dealt with us.

"Don’t waist your time they will charge…"

Don’t waist your time they will charge you upfront fee and you get no service save your money

"5 star company highly recommend"

I would strongly recommend this company. Very professional and helpful make every so easy. Very friendly staff my adviser Elkie was great and couldn't thank her enough for her help.

"Accentia Franchise Consultants"

Accentia Franchise Consultants
we're great to work with.
Steve lee helped me through the process from start to finish was very professional throughout and always just a phone call away....

"Dishonest & Crafty"

I paid a deposit of £2,400 towards a franchise in Nov 2021. Due to funding issues; I was unable to progress with the Franchise.
As Accentia is an agent; they were supposed to transfer the funds to the Franchisor but withheld the funds to both parties; likewise, this is supposed to be refundable.
However, the almighty Mr Marcus Bennion declined to refund the deposit. Worse off all, emails to them have not being acknowledged let alone dealt with.

I am having to go through the court, to retrieve what was supposed to be a Refundable Deposit.

Stay clear of them; GIVE YOUR DEPOSIT DIRECTLY TO THE FRANCHISOR; if you don't want to go through the heartache I have been through. Even the Franchisor is having to fight for me but to no avail!!!

UPDATE; though Accentia’s response below is entirely untrue; I am glad that the deposit has now been refunded. Lesson learnt.