"Do not deal with Hampers with Bite"

Our birthday hamper for a family member was delivered to an incorrect address manufactured by Hampers with Bite. Request to rectify the situation resulted in emails blaming their poor communications with their delivery company. The hamper was not redirected and we have no refund. It has been a month. We are escalating this matter and advise not to trust Hampers with Bite.

"Really bad service and lied on delivery times…"

Yeah extremely disappointing because they say they can do next day delivery for a price and I paid it and then I get no updates until the next day when I asked. Then they just send tracking information saying it will be another bloody 3 days. So why the hell am I paying extra for shipping. The only reason I selected Hampers with Bite was because they had a reasonable hamper and they could deliver for the birthday the next day but they will miss the birthday now by 3 to 4 days. It is extremely disappointing and complete sh1te and without cursing, here I am.

"I've used hampers with a bite many…"

I've used hampers with a bite many times over the years.
The process is always smooth, delivery is fast.
Every hamper has always been beautifully packed.
Will continue to use

"The first time we used Hampers with…"

The first time we used Hampers with Bite, IT WENT WRONG. I asked for a delivery address to be changed within 1 minute of placing the order! I tried to call them, and no one answered the phones. We are going back to using Hamper World!

"I wish I had read the reviews here…"

I wish I had read the reviews here before ordering from them. However it was recommending by a reputed hotel and so went with it. Same story as what most others have complained about, paid extra to get the package delivered to a client who was there for a limited time, they checked out of the hotel and instead of 2 days the parcel got delivered a whole week later. In order to return the parcel and get a refund we were asked to pay extra. Appalling!!!

"Placed an order on the 19th of April"

Placed an order on the 19th of April, today 2 weeks later still no delivery to a friend we wanted to brighten up his day after feeling very down. When I query them where the parcel was I got told hopefully mid next week. It's not good enough. It's faster to send a hamper overseas than with this company to send to Brisbane. It's unexceptionable, and won't recommend this business to anyone or ever use them again.

"Terrible customer service "

Terrible customer service
I ordered a Birthday hamper a week ago fir my Daughter told 2 to 3 business days im still waiting
They told me it was being delivered yesterday nothing came so i rang the courier today they dont even have the hamper yet , no one returns my emails its a joke
I wont be using this business again

"Shocking service"

Shocking service. I ordered a hamper as a birthday gift and paid $20 to get it delivered between 1-3 business days. After four days there was still no sign of the hamper being delivered. I rang up Hampers with bite and they advised the hamper was with the driver. They told me they would ring up the driver to get an ETA and call me back. Seven hours later I rang up again and they still didn't know when delivery was going to take place. I was told they were going to refund me the $20 delivery fee. The hamper eventually got delivered over a week later and I still haven't been refunded the delivery fee as they promised. First and last time I'll use them.

"Still Waiting"

Ordered a $115 hamper and paid $35 delivery. It has still not been delivered after 10 days. Missed my dads birthday and still no word on when it will be delivered. Tracking says it has been delivered but hasn't. I have ordered many hampers from this organisation, and quite appalled that the service and delivery has slipped so badly.

"Really good, clear selection"

Easy website to use and good selection of hampers. Communication was excellent. Delivery on time. It was a gift to friends and the recipients were really happy.