"Wouldn't recommend "

I contacted PetStay in August 2024 to arrange a booking for late 2025. After a meet and greet with the carer I asked for a trial weekend to check my dog was happy there and that the carer was happy my dog was not too strong for her when out walking. The date was pencilled in pending the trial weekend and the first availability for us both was January. On collecting my dog I was told she hadn't taken him for a long walk so she would like another trial weekend. Admittedly the weather was bad on Sunday but Saturday the weather was sunny and dry and my dog was dropped off at 10am so there was plenty of time for a walk! At a cost of £56 for the weekend I wasn't happy that he hadn't been walked as this was the whole point of the trial weekend. I felt I had no option but to cancel my booking and I was given no other alternative for a different carer and no explanation as to why my dog wasn't taken on a long walk. I would avoid this company as they are unreliable.

"Excellent care of a nervous dog"

Our rescue dog Lexi has stayed with both Jenefer & Don and Chris & Ann, and with both sitters she seems to have settled extremely well and been lovingly cared for. Both couples were very understanding of her anxiety and resulting quirks, and we were kept informed of how she was doing so we didn't worry unnecessarily! Jenefer in particular sent regular updates with photos which was very reassuring.
We wouldn't go anywhere else for pet sitting now we have found PetStay.

"Another great stay for our Betty with…"

Another great stay for our Betty with Olwyn. It was snowy and icy when we set off for the sun, but undeterred Olwyn took Betty to less icy areas for fun filled walks whilst the snow continued. She always sends updates whilst we are away and we highly recommend her. Thanks Linda for arranging it all for us.

"Couldn't ask for a better couple to…"

Couldn't ask for a better couple to watch my dog. They look after her as if she was at home. Couldn't recommend Alice and Bernard highly enough. Feel safe in the knowledge that she's in great hands and on her holidays too. Spoilt rotten. Thank you

"Asha with Cat and Mark"

Our dog seemed to have a great time, the pictures Cat and Mark sent while we were away backed this up and they were both enthusiastic about having Asha there and extremely complimentary about Asha's behaviour. We have no qualms about asking Cat and Mark again and we were certainly not worried whilst we were away.
Recommended, thank you Alice, Cat and Mark.

"Bellas return visit to Chris and Ann…"

Bellas return visit to Chris and Ann was everything we could have wished for. Bella was beautifully cared for and was happy and healthy.

"Experienced Caring Dog Lovers."

Our two Goldadors had an amazing holiday for 9 nights with Claire, Martin and their delightful family.
Their garden is spacious and secure, which is exceptionally important with our escapologists! They're located in Shotley Suffolk near the beach, about an hours drive from us, and totally worth the drive for the peace of mind they gave us. I would absolutely recommend!!

"Had jan wrapped round their little paws"

We have used petstay a few times now with outstanding stays for our 2 boys Sidney and Benji. We booked a last min break for new years eve 2024 for a week but unfortunately we couldn't get our boys in with their usual dog sitters Cath and Den Lynch. Linda did her utter best to place us with someone who could provide them home from home comfort. We was so worried when linda came back with someone who she said could accommodate them. On our initial visit we met jan and explained what needs our boys required,to say we was apprehensive was a understatement. We dropped the boys off on new years eve at 11 in the morning,the boys were quite happy for us to leave them there. One of our babies is a rescue so needs a lot of attention and needs. All I can say is jan is an absolute angel,she treated those boys as if they we're her own,sent regular pictures and updates on how they were doing and how much she was enjoying having them,she was loving how much they enjoyed their cuddles,they certainly had her wrapped round their little paws. The weather was terrible with snow and ice so unfortunately she wasn't able to walk them as much as she would of liked to do,we told her not to worry coz the last thing we wanted was for jan to hurt herself and to be honest they don't like the cold anyway,their proper cold bums lol. We couldn't thank jan enough, when we went to pick them up they was so comfy and happy around jan,although we know they missed their mummies terribly they absolutely loved jan. Jan said she was really going to miss them and when asked if she'd have them again she said she most definitely would. Jan was brilliant and we would not hesitate to leave our babies with her in the future. Thanks petstay and linda for yet another wonderful stay for our boys xxx

"I can't praise and thank ismet and…"

I can't praise and thank ismet and Chris for the wonderful work they do .looking after sidney like he is one of the family. I always know he is safe in there care .

"Amazing service and lovely company"

We had a last minute dog sitter let down for our holiday and Linda came to the rescue with Irene. What can we say other than what an amazing experience and a wonderful company. Linda was very quick in arranging a sit for us and we went to see Irene with Rocco two days before we went on holiday the week before Xmas. Irene was so lovely and so loving to Rocco she spoilt him and he loved his stay with her. He is an anxious dog but Irene worked wonders with him and took him everywhere with her. He went to lunch and even to crochet classes. Thankyou so much Linda and Irene a 5* service and 100 % recommend. I have told a lot of my doggy friends about you. Look forward to seeing you again soon Irene xxx