"Very good experience with spectra"

Very good experience with spectra, courtesy car given on the day and whole case sorted within a month. A pleasure for them to represent me.

"Spectra hire…don't do it"

I was directed to SPECTRA after contacting the Accident Claims Line which we thought were the third party insurer of the person who hit my car, Google scam.
Very nice and friendly to start with but then all of a sudden not collecting the hire car they provided. No-one leaves any notes left on our file. 6 months later telling us we will be footing a hire bill. Very arrogant, unfriendly and unhelpful. Arguing that there isn't someone there with a certain name. AVOID.

"Great service!"

Great service!

"I am very happy from the service I have…"

I am very happy from the service I have received from start to finish

"Kevery happypt"

Kept me in the loop very polite

"Received my hire car the day of my…"

Received my hire car the day of my accident, so I wasn't stranded without a car. They helped me fight my claim with the other parties involved. Overall good experience.

"I was very pleased ,because when I…"

I was very pleased ,because when I phoned for any updates you explained in detail what was happenening with the 3rd party and anything I needed explained you were able to help me understand.

"Amazing!"

I was so pleased with the service I received from Spectra. They went above and beyond to help me. A big thank you to all of the amazing Spectra Staff.” “I was very impressed with the quality of customer care. “I would definitely recommend”.

"They kept me informed even though they…"

They kept me informed even though they were dealing with a dreadful third party. 5 months to get my claim through. No fault of spectra.

"Be very aware dealing with Spectra"

Be very careful!
Go with your own insurance company for peace of mind. Spectra Drive are the bottom feeders of the insurance sector and will lie and scam you when your in a vulnerable position. I was in non fault RTA on a busy motorway and was contacted by spectre and spoke to someone called Matt who, I feel, led me to believe I was speaking to my own insurance company. Regrettably I was dealing with spectre. They arranged for my vehicle to be taken to a compound but when my own insurance made contact with them to remove it to a repair centre they stubbornly declined and said the vehicle has to go to Copart, who are a vehicle dismantler company. Apparently this is a common mistake but they are paid a large commission for this. I will never make that mistake again.
If you do go with this company think very carefully about having a replacement car. This is where the trouble begins. Even if it is part of your insurance package. The other insurance company do not want to pay the very expensive hire charges and then spectre start phoning you to tell you this. It was the worst mistake going with this company and I urge you to look at the other one star reviews that have had similar experiences. Save you self the headache and stress. in my opinion they are not to trusted for a moment.