"This is getting better by the day"

This is getting better by the day. I have now been asked to provide a bank statement. This in spite of having spoken to Monique in the fraud department who assured me all will be sorted out. I have now almost provided enough information from the day I was born. All this for the change of an email address. Which in the first place was not requested by me. The incompetence is getting even better and I hope someone gets a bonus for stupidity. Should maybe start from the top. As a Customer getting very worried. As mentioned by others they only respond to the positive. This is a Scam. They clearly state that they do not accept Capitec bank Statements ???

"Altcointrader is now a scam"

Altcointrader is now a scam. They make sure to keep on giving new requirements. When you meet them they shoot down the same and demand more. They play around with technicalities like IP address, public IP address, VPN IP address and more. Their goal appears, as scammers do, to outsmart the client and keep the money for themselves.

"Withdrawal "

I have read so many of the reviews and the ones that have five stars all seem to have the same theme and the ones that have one starall have a problem with getting their money out or withdrawals.
why don't you form a class action and go to carte blanche or go to the newspapers in order deal with this

Seems like a very possible scam

Take this further if you have been scammed and that will save others

"They are fraud"

They are fraud. When it comes to pay your profit I must paid signal fee. Done. 2nd time to send my profit I must pay exchange fee. Done. Then I have to wait 46 hours. After waiting the time out they reversed my profit. No I have to pay again for them to send it. What nonsense is this? The agent is Hudson Aroon.

"I am trying to withdraw my funds and…"

I am trying to withdraw my funds and the website wont allow it, stating it is under maintenance. They sent a mail reply stating they are working on it but cant give an estimate of when the problem will be resolved. this is complete BS

"Tracking deposit "

I have been using more ten years and their service is excellent.

"Altcointrader have the best customer…"

Altcointrader have the best customer service ,they need more than 5 stars
Emailed them about my issue , got a fast respond , they sorted out my issue and even apologized for any inconvenience caused .

"I don’t know if these guys are to be…"

I don’t know if these guys are to be trusted anymore, I’ve been with them for years. I cannot access my account as my phone has reset I’ve sent them authentication pictures but still no response and I cannot access my account.

I am worried as I hope I haven’t thrown my money into the bin. :(

"Hi Altcointrader"

Hi Altcointrader, I see you are only responding on the Positive reviews and not on the negative ones. How come?
We would like to see who is in the wrong.
The people that writes the negative reviews or Altcointrader?

"Most user friendly platform"

Most user friendly platform. I have accounts with other platforms as well but AltCoinTrader is the most user friendly for beginners