"Avoid U-nique agency"

Avoid U-nique agency. They behaved as scammers. Here is our honest review after the experience in their Malaga apartment:

1. The apartment supposed to have sleeping places for 4 persons (sofa bed, double bed), but it has only 2 places because the sofa bed was broken. (To sleep on the sofa without unfolding it is not possible, it’s short as you can see on the picture)

We were 3 people and it was paid for 3 persons. Despite contacting the agency, they provided no solution. In the end one of us had to MOVE to a different place to live, because in the apartment was no 3rd place to sleep.

2. The door lock was not working properly, and sometimes we couldn't enter to the apartment or were locked inside. We even had to get out through the window once.

3. Access to the building and apartment was exclusively through a mobile phone, which proved challenging for my elderly father who doesn't use smartphone and simply did not have an internet in this country. We asked for the physical keys, the agency rejected our request. However they provided us the keys after we got locked in the apartment and door was not opening through a mobile phone.
(But the keys work only from outside anyway)

4. The living room does not have a real wall and does not have a window (not mentioned in the listing).
It’s separated from the neighbors by plywood. So, you will hear a constant noise and parties, music at night.

Also, there is almost no light in the living room-kitchen. And if you open the plywood window, it will lead you to the neighbors and someone passing by can simply enter to the apartment through this window.

5. The agency barged in before check-out time. At 9:35am someone was entering to the apartment, though check-out is at 11am, causing further inconvenience and discomfort.

6. Also, they supposed to have parking. But 2 days before they sent a message, that the parking will not be available.

No one of the mentioned issues was solved or compensated by the agency.

"Excellent service and apartment"

I was with my friends in Barcelona and the apartment and the service were excellent. They also answered all our questions. We will come back with them.

"Nos hospedamos en setiembre en…"

Nos hospedamos en setiembre en Barcelona, todo fue genial. Gracias por todo.

"Experiencia increible"

Experiencia increible

"Una empresa muy profesional y el piso…"

Una empresa muy profesional y el piso muy limpio. Servicio del cliente fue genial !!!

"Acierto"

Un acierto total haber contactado, genial el apartamento y el trato inmejorable

"Acogedor y Encantador apartamento"

Estuvimos alojadas 2 semanas, en las cuales la comunicación con el anfitrión fue excelente, ni que decir de la limpieza y las comodidades del apartamento, todo muy top. Cuando llegamos recibimos unas atenciones muy lindas de bienvenida y un presente para una de nosotras que estaba que cumpleaños, definitivamente da cuenta del cuidado y el esfuerzo que ponen en brindar un gran servicio. Lo recomiendo al 100% y claro que volveremos a alojarnos nuevamente con Stay U-nique en nuestras próximas vacaciones en Barcelona. Gracias por tan linda estadía 🥰

"Wonderful stay"

Wonderful stay, lovely apartment, and excellent service. I really enjoy it.

"La mejor experiencia"

Responden todas tus dudas casi instantáneamente antes durante y hasta después de tu alojamiento. Recomendado 100%

"Más que empresa una familia Una experiencia única"

Una experiencia única, todos siempre estén dispuestos a colaborar independientemente cual sea el cargo hace que sea una empresa armoniosa y sobre todo unida, más que una empresa es una familia