"Complete Scam - Immediately towed and ticketed my car and I was charged for everything"

I booked a space through the website. My application was approved and then I was sent to a difference location from the owner than the spot I reserved on the website. I received confirmation of the address and followed the owner's instructions. I sent a picture of my car in the spot and received confirmation with the owner I was in the correct spot. When I went back a few days later to get my car, it was gone. They towed my car and it had been sitting in an impound lot and I also had a parking ticket. I reached out to customer service at Spacer and sent them all the proof that the owner confirmed I was in the correct spot. They sided with the owner and kept charging me. So basically, I paid a company to tow my car. Complete scam.

"Marie of Spacer was incredibly helpful!!! She helped me with my listing as a knowledgable expert. I felt relieved after she helped me. Thank you very much!!!"

Marie of Spacer was incredibly helpful! Thank you very much!!

"Car was abandoned & spacer refused to…"

Car was abandoned & spacer refused to tow it. Been parked here for over a year. Had complain for months to get paid. I cancelled the contract in DECEMBER 2022. CAR IS STILL THERE. Awful experience.

"No booking. But keep charging my card."

I requested a booking from the company, they did not confirm my booking and cancelled it. But they kept charging my card and still no solution from the company.

"Spacer has been incredibly helpful"

Spacer has been incredibly helpful, responsive and user friendly! Any time I need a new parking space or have a friend who needs one, always check Spacer.

"Washington D.C. Review"

Spacer was able to provide a clean, well kept parking space in Washington D.C.

"Agents were very friendly and easy to…"

Agents were very friendly and easy to talk to. I’ll surely recommend this.

"Helping churches to improve their building ROI"

We are a national church with approximately 200 sites. Our pilot of 20+ locations in a true mix of urban and suburban areas is proving to be successful based on inquiries that turn into bookings. Our lots sit empty most of the week (as is the case for many churches) so this new venture helps to justify their existence. In addition, the presence of cars acts as a deterrent for vandalism as it creates the appearance of activity.

The company support staff are helpful and timely.
The information dashboard is very useful for monitoring activity. We are still sorting through (and learning) the reporting for booking the revenue in an easy fashion, and the company has agreed to be open to input for making client improvements in this regard. These days a willing attitude is gold.

The instant messaging function without having to login in is a great tool for quick replies to inquiries. I've had a little trouble getting the YES (go and book it) function to work when the inquiry text comes. I also wish the inquiries would be tagged with a site label so I know where the interest is more quickly. On the list of improvements we hope to see soon.

Overall, a very clever idea that easily ticks the box of "extra revenue opportunities" that churches need to look for. With Spacer.com doing the marketing, customer vetting and collections, the admin effort required by the client is pretty low. Can't wait to expand beyond our pilot sites.

"Great service"

Great service, communicative, easy to manage our parking space.

"5 star"

Joy Anne was very prompt in responding to my inquiries. It was a good and fast transaction.