"Excellent service and experience!"

Excellent customer service! I had questions regarding my order prior to the delivery and this seller is extremely attentive. Answered my questions very quickly and provided greatly appreciated information regarding the equipment. I will 100% use this company again and highly recommend them to anyone looking at their products!

"Jump 1800 ----Worked perfectly as advertised…"

Made a last minute purchase for my off the grid camping trip. As advertised, it was perfect for our trip. It worked totally fine we were able to use so many gadgets, Flash lights and a portable car refrigerator and for many other devices. I would definitely recommend this product to my friends and family members

"They delivered my power station within…"

They delivered my power station within a week.
I’m have it charged and ready to go.
I could have used it during Beryl.
I haven’t used it yet, but expect that will change soon.
It appears to be a sturdy power station. I feel confident it will perform when needed,
The pricing was better than Amazon

"Bad customer support"

Ask twice over two phone calls to cancel an order and to get a refund and it never happened.

"Slow customer support"

I received a power station about three weeks ago and it failed on the initial charge. It took 10 days for them to allow me to send the defective unit back. Now we are still waiting for a unit to use almost a month after they took my money.

"Over all good experience."

Over all good experience.

"Looks like a great product"

Looks like a great product. I have played with it at home (no hard field test yet) but it has done more than I expected. My only complaint is I sent two emails to the support group for VTOMAN with a couple questions and have gotten no response. So not sure how well the warranty will hold up if I need it. Looks like a great addition to our dry camping (and maybe home power outages) adventures.

"Communication with seller was rather good "

Paid for 2 stations Jump 2200 in July, received in September. The seller apologized for the delay and sent me an additional bag, a booster and 60 euros. It's great, everything is legal and very responsible, I recommend cooperation.

"The box was received damaged"

The box was received damaged. And the package did not include the jumper cable. Disappointed.

"Nice"

Works as it should so far
I look forward to traveling with it.