"NO TRACKING, NO PRODUCTS, NO UK STOCK AND WEBSITE IS SAYING YOU CAN HAVE ITEMS IN 5-7 DAYS. DONT BUY ANYTHING AS THERE IS NO STOCK AND NO CUSTOMER SUPPPORT, IMAGINE TRYING TO GET A WARRANTY CLAIM!!!"

The company advertises stock and promises delivery in 5-7 days. When asking for tracking the response was that delivery time is a guide. However, regardless of delivery they still did not provide tracking after many emails over five days. I eventually got a reply saying that there were none in the UK and 600X generator stock was arriving in three days, with no priority for my order. They have stock of the solar 100W panel, but not for my order and that reply was only available in two months.

There is no customer support or phone number, VTOMAN is unreliable, not dependable, unhelpful, untrustworthy, and doesn't care. It would have been extremely nice if they were honest upfront and worked on a solution with me, but no such luck and they should be banned from being a supplier and stop trading as a company.

DO NOT BUY FROM THEM & AVOID THE HASSLE!!

"Easy and quick response in ordering"

Easy and quick response in ordering. Also, easy setup once received.

"I’ve waited over two weeks for my order…"

I’ve waited over two weeks for my order never received it. I’ve sent several emails. No one responds. Don’t know if I’ll ever even get it. What a scam can’t believe they’ll even stay in the business. This really sucks and so do they.Wouldn’t recommend

"So far no customer support at all"

So far no customer support at all, communication is not this companies strong point! Which is a shame as this power station looks a good bit of kit. No confirmation of shipping, no tracking number and no email to say there’s going to be a delay but money has been taken. My next step is to open a dispute with Paypal today and go down that route.

"great experience and fantastic customer…"

great experience and fantastic customer support to answer questions.

"Entrega pronto y en buen estado."

Entrega pronto y en buen estado.
Aprecio que es un excelente equipo.
Gracias.

"First time I needed it and failed"

First time I needed it , it failed . No power through jumper cables . Plenty of power in battery unit. I had to break open jumper cable circuit box and jump positive with a penny and electric tape.

"My Flashspeed 1000 was promptly shipped…"

My Flashspeed 1000 was promptly shipped and received. It seems to be a great buy so far! I reached out via email asking about warranty registration and within a few days they responded letting me know that it was automatically registered within my Vtoman account. Very simple!

"Vtoman Flashspeed 1000"

This is my third Vtoman power station and love everything about it. Price reliability and use, Would recommend this to anyone . Now all I need is some solar panels.

"Shocking experience!!!"

So far I am very disgusted with the service, I placed an order 10 days ago, the delivery said 4 to 5 days. The delivery tracing number has been generated but the item has not been handed to the delivery company yet. I have sent emails every day to request info on the delivery, but they just do not respond. At this point I would just cancel my order, but that's also not possible as they wont respond there I won't get a refund.

Shocking experience so far, excuse the pun.

Do not buy from this useless company!!!

Update. They contacted me for a partial refund, what a joke. Why only partial when they messed up and didn't deliver the paid for goods or respond. They still take many days to respond to any communication. No change in my initial review!!!