"I bought the vtoman x7 with air…"

I bought the vtoman x7 with air compressor,and a jump starter,4250 amp,
portable car starter,I bought it on january
10,2024
now I used it today april 23, 2024
for the first time, went to put air on my car tires, and all of the sudden on my second tire,a bunch of smoke started coming out , it got fried,no idea why, now I cannot use it, went up in smoke,the bad thing now is that I got it on amazon,and you only get a 30 day refund, after the 30 days, there is nothing you can do,I'm sad and disappointed, I'm still trying to see if I can get atleast another one, I'm pretty much sure they will not refund me,I'm still having trouble looking for someone to help me, 😢

"Invaluable tool for Camping and Survival."

After reading product specifications on numerous brands this one stood out. After my first purchase I realized this product was worth more than the asking price. I quickly purchased another larger unit.
This company seems to have covered all areas that the product may be used in.

"Perfect for overlanding at a great price!"

So to start with, I bought this flashspeed 1500 to go overlanding and power my refrigerator and canopy camper. I tested it when I received it to see how long I could go running my refrigerator without charging it. After 84 hrs it was still at 24%, far exceeding my expectations. My plan is to add 400w of solar to it also. No problem I will be 100% off grid at that point. If you have any thin 400w panels for an camper to that you want me to try, I'll review those also! Great product!

"Purchased a VTOMAN 1500X"

Purchased a VTOMAN 1500X. The first one had a fault of much less capacity - plotted charts and provided data to show only ~34% of it's indicated capacity. It was replaced by VTOMAN.

The replacement however, has some serious issues when placed under a medium amount of load. Videoed the issue and VTOMAN acknowledged the issue. However, when i requested a refund after having two faulty units, they have stopped responding or acknowledging me.

I just want to return the faulty item and get a refund and move on.

Edit: The e-mail address provided by the responder below bounces. I have tried "contact" email address multiple times without ever getting a reply.

Edit: VTOMAN replied once on the 25th April saying they will look into it. I have followed up multiple times since without a response.

"Great Easter sale price"

Great Easter sale price. Prompt response from courteous representative over holiday period. Work as advertised upon arrival.

"horrendous experience"

Hello,

I want to express my extreme disappointment and anger regarding my experience with your store. It has been utterly atrocious, characterized by appalling service and unprofessional behavior.

I placed an order on your website a last month , and it still hasn't been delivered, with no explanation or notification of delay provided. I am left baffled as to whether this is incompetence on your part or just sheer negligence.

Attempts to contact customer service have been futile, with no response or useful information regarding the status of my order. This gross neglect and disregard for your customers clearly show that you do not care about customer satisfaction or your reputation.

Frankly, there is no reason for me to ever deal with your store again after this horrendous experience. I will share my experience with everyone I know and strongly urge them to avoid doing business with you.

I hope you realize the damage you've caused to your reputation and work on improving your service if you hope to stay in this industry.

"Product Performs! The design is excellent."

FlashSpeed 1500. Product performs! The design is excellent. It powers AC tools and pumps which is why I bought it. Don't know how it would do with my frig in a power outage. It charges very quickly.
However, I do have some suggestions. Make the display brighter and/or tiltable. It is hard to read on ground level and outdoors. Make the travel case with an additional zippered front panel that provides access to the front of the unit. The sides can be mesh for airflow. This way it won't need to lifted out of the case. Provide an option to buy it with the car jumper cable and offer a 10' extension cable. Put information on how to use this output in the manual. There is none at this time.
I would buy another one that is even smaller capacity provided it was significantly lighter. Weight is a necessary evil inherent with battery capacity.

"Performing very well "

Shipped very fast. The price was a great value. So far, the Vtoman Flashspeed 1500 has been everything I hoped it would be! I'm very satisfied.

"Removed all my saved member points for…"

Removed all my saved member points for no reason, had just made a purchase, and was close to the tier for a discount.
Also spent all that money on generators that won’t power the item I purchased it for (jump 1800 plus extra battery to power portable AC for camping with special needs).
Disappointed and wasted my money

" No response to warranty "

The unit was having issues after a couple months. I tried to get it fixed under the warranty but got no response. This is a while back.