"I have been a subscriber for over a…"

I have been a subscriber for over a year - use it when I can - but two things happened - 1 there is no more support links for questions so if it is not in the posted info - you don't get help. 2. It no longer works. I can't upload a source document - which is a critical component for all lawyers - so - it has failed in very important ways. Too bad - as it would otherwise be a decent platform

"Best Fact/Document Management App"

Best Fact/Document Management Platform
I think FactBox is the best fact/document management platform on the market. Once you get the hang of it, it's easy to use, with a simple user interface. You can use it to organize all the facts, witnesses, and documents for a case so you can see how everything fits together. I highly recommend it.

"True time saver once you input the…"

True time saver once you input the information on your case. I'm disappointed I have not used FactBox before now.

"Was trying to change my password but…"

Was trying to change my password but the system kept giving me error messages. I went back and forth with technical support until they apparently gave up on me and would not continue to address my issue.

"This is a powerful and flexible litigation tool."

This is a powerful and flexible litigation tool.

"it is good but not great."

To be efficient,I want to be able to review a multipage document and send certain facts to fact box from any page within that document. It is essential that, when I later look up the source of the fact, I be able to click and get back to the page from which it came. It is very frustrating to have take one step to get back to the source document, and then another one within the source to arrive at the page from which the fact was sourced.

Since writing the review above, I have learned that you can actually linked directly from a particular page of the source document if the source document has already been uploaded the Factbox server. I look forward to being able to use this feature.

"Liberating software"

We are a small, boutique energy and environmental firm, and work all over the country. My firm recently completed a transition to a virtual practice. We no longer maintain a physical office, and all of our data is in the cloud. There was up until recently only one thing keeping us tied to a physical location and server - our case management database. We had used CaseMap for many years, and ultimately switched to the SQL version to facilitate remote access. But the more we worked remotely over the years, the more limited we were because two factors - the need for a physical server and the limitations of a Windows environment. Our firm switched to all Macs several years ago, and we were forced to use virtualization software (Parallels) to run CaseMap. The solution that finally "liberated" us from a physical server, and Windows, is Factbox. It is everything CaseMap is but with the enormous advantage of being SaaS, web-based, and completely integrated with cloud storage solutions like Dropbox. We can now work from anywhere with an internet connection - including on a plane at 38,000 feet. We also use iPads extensively, and Factbox is just as easy to use on a tablet as it is on a desktop. As an added bonus, the technical staff at Factbox is extremely responsive, and has been very helpful in both getting us up to speed (a very shallow learning curve, especially for anyone who is familiar with case/litigation management software), and in responding to and addressing the occasional minor glitch.

Superb product at a very reasonable price. Very highly recommended.

"buggy."

great concept. buggy experience.

"Good product"

Like the product.

"FactBox is the best litigation chronology software available."

I am a trial lawyer who has been handling medical malpractice cases for 42 years. Every case has a chronology, and in medical malpractice cases, these chronologies are the foundation of the case. Every progress note, every medical treatment, is a potential separate fact. For years I would create an outline or chronology of the important facts in my case, but there was no link to the actual medical record. Factbox has created a program that I have always thought was critical for litigation. Now, not only can I create a factual chronology, but I can assign facts to critical issues and filter just for those facts. Even more critical, howerve, is the ability to link, not only the complete medical record to a particular fact, but the specific page from the medical record to the fact. Now, instead of scrolling through hundreds of pages of medical records to see the actual progress note that corresponds to the fact, with one click I can bring it up for review. Brilliant! I have been waiting for a program like this for many years, and I delighted that such a well thought out program has finally been created by developers who know exactly what is the most essential software program for managing the multiple facts associated with a medical malpractice case. Additionally, the support is excellent. The developers really have an interest in helping lawyers be better lawyers using their product. I have written and lectured extensively on the subject of technology in litigation, and state with a certain degree of experience that this is a must have program for litigators.