SkinViva

Salons, Spas and Studios
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216 reviews
Overall Rating
Customer Reviews about

SkinViva

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Donna Black

5.00/5.00

"Nose to mouth lines"

Lovely clean modern clinic friendly atmosphere everything explained clearly great experience

14/02/2023

Niall Ryan

5.00/5.00

"Great experience and better than I envisaged."

I was apprehensive because I've never had such treatments done before. Sharryn offered brilliant no pressure advice. Sharryn checked I was okay during the treatment and stopped so I could see the progress and check if it was on the right track. Whilst having my treatment Sharryn put me completly at ease, made me laugh and made the whole experience even better. I love the end result!!!

10/02/2023

Sam

5.00/5.00

"Professional, friendly and well-experienced"

Immediately once you enter the clinic, the reception staff are incredibly friendly which put myself, as a first time user of dermal fillers, at ease. My consultation with Sharryn was laid back but informative. This is definitely NOT a clinic that preys on someone’s insecurities and the clinicians are very honest about what treatments would work for you, rather than trying to simply sell a product. I did not feel pressured at any point to go ahead with treatment. In terms of results, Skinviva used a conservative approach to create a natural but still striking difference in my jaw and I’ve been so happy with how it’s looked. Would definitely recommend for anyone looking to get aesthetic treatment.

07/02/2023

L.Williams

5.00/5.00

"Friendly yet Professional service."

Friendly yet Professional service.
Made me feel really comfortable and the results are amazing...
I can't stop looking on the mirror. It's exactly what I wanted.
Subtle enough to look natural, not changing how I look just rewinding to a few years back, I'm so pleased.
Even with slight swelling it looks good, imagine how I'll feel abd look once that settles.
See you in 18 months for my top up skinviva!

04/02/2023

CTomkinson

5.00/5.00

"non surgical rhinoplasty - A***"

I had a non surgical rhinoplasty with Dr Amy. I had an initial consultation that was not rushed at all. She discussed what I wanted, what she could realistically achieve, the risks and the procedure in detail with no pressure to go ahead. I did go ahead and I am so happy I did. The results are amazing. This is something that has affected my confidence for years and I am ecstatic with the results! The procedure was painless and Dr Amy really made me feel like she cared about how much this has affected my confidence. I could not recommend SkinViva enough. All their staff are without exception kind, professional and caring. I could not be happier. Thank you!

03/02/2023

Jeanette Stanley

5.00/5.00

"The day was even better than I expected…"

The day was even better than I expected , all the staff at skin viva were very pleasant , professional and approachable,I’m definitely going to be booking more courses with them! thank you !

26/01/2023

Shahad

5.00/5.00

"Had my lips done today and I’m very…"

Had my lips done today and I’m very pleased

17/01/2023

Tricia

1.00/5.00

"Very disappointing"

Unfortunately my experience was not a positive one. I booked in with a professional clinician to have filler and it went wrong! The time and effort I had to put in to try to get this rectified if possible was unbelievable. I made numerous phone calls with no follow ups.
I submitted a formal complaint that went nowhere. My last hope was contacting Dr Tim by his online email as he doesn't treat clients there anymore. In my email I asked if I was actually speaking with Dr Tim, he confirmed that I was. I explained fully what had happened, I also provided him with photographic evidence and call logs. The response from Dr Tim was not only confusing but with complete disregard to my complaint.
I've discovered that SkinViva are not covered by the Care Quality Commission or any other governing body as far as I'm aware. So, if something goes wrong your complaint will go nowhere.
*Updated*
My complaint is genuine and has now been verified.

*Update and Final Response*
* The content of my review is
absolutely correct, the
numerous emails that I supplied
show (in great detail) the validity
of this.
* SkinViva mention contraindications to treatment,
which I feel is an attempt to deflect from my experience. They now acknowledge a complaint exists... Yet in a previous response from them (which has now been deleted) they were adament that they did not have any customer complaints.
I am just thankful to be able to share my experience on this platform.

16/01/2023

Anna Wawa Zhao

5.00/5.00

"Dr Amy Law is the best"

I am regular customer of Dr Amy Law. She's professional and lovely.

05/01/2023

Georgie

5.00/5.00

"Thank you! 💓"

I had a follow up appointment with Dr Aimee today, and had another really great experience. She is really helpful and friendly, and is happy to always discuss your requirements in detail to make sure you’re happy. If you’re looking to get a treatment done I would 100% recommend SkinViva! Thank you so much :)

06/12/2022
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