Tyro

Business Services
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370 reviews
Overall Rating
Customer Reviews about

Tyro

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Yaniari Ain

5.00/5.00

"Great customer services."

Great customer services.
Problems quick to attend to.

14/11/2024

B K

1.00/5.00

"Disappointed. Not recommended "

Disappointed. Extremely poor service. Staff lack of knowledge. Hidden Fees n charges. Will Never recommend to anyone.

08/11/2024

Peter Hempsall

4.00/5.00

"Very good"

It was easy to manage

07/11/2024

Customer

1.00/5.00

"AVOID TYRO FOR PRIVATE CLAIMING"

AVOID TYRO FOR PRIVATE CLAIMING. Unfathomably bad customer serviceAVOID TYRO FOR PRIVATE CLAIMING. Unfathomably bad customer service. After a month of calling countless times and spending hours on hold I still was not provided with the instructions needed to set up my machine for health fund claims. They connect you so you can take payments (and give them a cut) but they don't give you any help to set up the private health fund claiming. Presumably because there are no fees for them to collect for those transactions!!!
They obviously have been trained to talk to you like they are your best mate but they also clearly have not been trained to know how to handle any issues you may have. After spending an entire month calling tyro customer service, having my emails ignored and misinterpreted by Daniel Mansutti (acting sale manager) and being promised a call back from the Health team on multiple occasions, I just was told that not a single call back request had been passed through to the appropriate department. After an entire month of calling again and again, waiting on hold for hours and being dealt with by people that had no idea what to tell me, I was unable to talk to or email the appropriate department that could help me to set up the machine properly.

The impression I get is that this is a toxic company, probably run by a psychopath. Save your energy and avoid tyro.

02/11/2024

Anont Yingtragul

5.00/5.00

"It’s very reliable faster and perfect…"

It’s very reliable faster and perfect 👍👍👍👍

26/10/2024

Simone

4.00/5.00

"Overall not horrible "

Irritating that you can't transfer on a weekend or after 7pm but it's a minor detail. Also wouldn't waste your time with the square device I've had two and both have not worked. In a whole I don't mind tyro

26/10/2024

Jose Arrabal

5.00/5.00

"Always a pleasure to deal with"

Always a pleasure to deal with. Quick fast loan application. Paying it back is easy. Would recommend to anyone with a small business.

24/10/2024

Raquel

5.00/5.00

"Supportive"

Supportive, friendly staff. Extremely helpful whenever I call for assistance. Don't have to wait on hold. Tyro machine works well, it easy to use. Tyro app is simple and easy to use, helps me keep track of income.

20/10/2024

Bruno Tassone

5.00/5.00

"Good service and helpful loans."

Good service and helpful loans.

19/10/2024

Jagteshwar Grewal

5.00/5.00

"Best company to use better then the banks "

It’s the best option for small business as fast speed and tech advanced way better then ANZ as they are hopeless machines

14/10/2024
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