"Mansion casino I had no photographic…"

Mansion casino I had no photographic I'd they told me what to send and went above and beyond to help me the call handlers were wonderful really helpful everything wad resolved and I couldn't fault them every different person I spoke to were lovely

"A special site, especially the staff treat Verb with respect and provide all assistance to gambling with all comfort"

Hi dear
I hope the site will be developed and sports betting added.
Putting a bonus every week instead of once a month, which is a quick spin or a gambling amount or other things.
Put only one prize and inform the gamblers to enter the draw, you must bet a certain amount in order for his name to be registered in the raffle list, and the prize of course is of your choice.

"Son unos ladrones tengo 700€ para…"

Son unos ladrones tengo 700€ para retirar. Les he mandado todos mis documentos y para retirar me piden facturas de luz o de agua de mi domicilio a mi nombre. Es increíble que para depositar no me pidieran nada. No puedo retirarlo. No os registréis es una estada

"So far so good"

So far so good, speedy chat and help desk

"The worst online casino"

The worst online casino! Stay clear! I have been waiting for almost a week for a small withdrawal amount! I have provided all the required documents for self verification, even had a email to confirm all in order! I have then been told it was an “error” and needs to be resubmitted which i have done 3 times now. This casino really do not want to payout, even if there a small chance you win!! There are a lot better casinos out there and you will find with Mansion when you ask to complain they dont respond to your emails.

"Very caring and considerate to players."

Very caring and considerate to players.
Pay out quick.
Customer service is next to none they are brilliant

"Further to previous review I confirm…"

Further to previous review I confirm this company are gaining customers with the promise of loyalty bonuses which they then do not pay ! This company do not operate within gaming board regulations either in Gibraltar or U.K.
they obtain money with fraudulent loyalty claims and then when bonuses are claimed they do not pay out ! This company are cheats !!!!!

"Gutted! But hanging on to hope…"

Hello everyone,

So I deposited £200 and ended up winning £7500. I withdrew £5500

I was so excited and jumped around with my husband and children.
I then went to work (night shift carer) but today my account has been closed! I can’t access it.

I passed validation and now they are asking for 3 months statements and also a picture of me holding my id.

I then got an email saying my bonuses/promotions etc from this site and the sister sites have been revoked and can’t play any again.

I’ve emailed all information they needed and still waiting on a decision. I’ve been awake now for over 24 hours as I’m back at work now (due to stress of all this)

From reading other reviews I’m really worried they will not pay my winnings. I just wanted to pay of my phone and have the best Christmas possible with the family.

I have sent all screenshots and correspondence to resolver in case they don’t pay out.

They are nice to talk to on phone and live chat but have gone quite and not replying to the question of my account being unlocked etc as well as the withdrawal questions.

Update: all done. They have very strict withdrawal process which is both good and bad. Thank you mansion casino

Mummyfreetime

"The Casino is not too bad"

The Casino is not too bad, lost of games, but to process the withdraw is taking more than 24 hours, after you have to wait more for the Money to go in your bank account
If you solve the Waiting time for processing the withdraw i will leave 5

"Don’t even try to play this casino."

Don’t even try to play this casino.
Just waist time and money.
You not get any bonuses.