"Shambles of a company. Don't refund when they say they will, bad customer service!"

Disgraceful company, don't issue refunds within their agreed times and full of excuses on the phone.
Their website states they'll refund within 14 days of them receiving the goods. I have confirmation they received my goods back on 13th Feb - 4 weeks ago today, still no refund.
Phoned last week to chase the money, was told they're moving warehouses hence the delays, I was told this before Christmas when an order was delayed. Chased again today to be told 'you and 500 other people are waiting for refunds, you just have to wait'! Well no, I don't, I can report the issue to Visa and trading standards since you're not meeting your own timeframes.
Won't order from them again, they also overcharged me for a sale item. Absolute shambles of a company.
Written on behalf of my elderly mum.

"I love this company"

I love this company. Have ordered many things over many years. Never had to send anything back. Latest order has been received, well packaged (even though it was glass) and both items totally unique and beautiful. Items have come very quickly ( within the week even through the postal strikes) I can only speak from my own experiences but highly rate the company.

"I won't be ordering anything else from…"

I won't be ordering anything else from this company. In common with other reviewers, I find their systems to be shambolic, although some of their products are enticing. I deliberated long (too long, it seems), and hard before ordering a beautiful Nepalese hand-knitted hooded jacket. I rang in an order. The size I wanted was out of stock. This was weeks ago, in early October. I was very disappointed and asked if the jacket would be coming back into stock. The customer agent said she would enquire and ring back, which she eventually did. She said the jacket would not be coming back into stock. Fast forward to late November, and I received the Christmas catalogue (unsolicited). Guess what? The jacket was featured in the new catalogue! I was delighted and tried to order it online. Guess what? Out of stock. Why continue to put an item in successive catalogues if you can't supply it? The next catalogue will go straight into the recycling bin. Unopened.

"Part of Data Sharing Scheme - Read privacy policy before you engage"

Never requested this catalog. I have never purchased from this company. Would never buy this stuff. Straight in the trash. Waste of paper, ink, shipping resources, and mailbox space. Think before you randomly send people catalogs they did not request. We don't want it. Read CV's privacy policy which states they share your data with sister brands, data pools, in every instance they could possibly monetize you. They are not interested in your data protection, they are interested in monetizing your data for their sole purpose of putting as much money as they can in their own pockets. Your time dealing with this data removal request is the real casulty, contacting all these "sister"companies to get you removed, presuming they act in honor and will. This is an awakening, think before you buy, read their policies, before you get inundated with catalogs and solicitations. These instances have been great because, it has stopped me shopping, almost completely, and I have so much more time for more enriching things. Abuse leads to awakening and enlightenment. Thank you for the reminder, stop shopping! Spend time enriching yourself spiritually instead. Materialism is a distraction. You don't need it.

"Unusual, colourful products"

Used this company on numerous occasions and have never been disappointed. Good quality, unusual products, shipped efficiently and with care. Particularly like their support for Fair Trade.

"A touch of love in every parcel from Culture Vulture"

I can’t sufficiently express my delight with every item I’ve so far bought from Culture Vulture.
The prompt service is terrific, everything well packaged and delivered with speed !
Five stars 🌟🌟🌟🌟🌟
Plus a Thank you for the gorgeous catalogue ❤️

"Can't fault anything and very good…"

Can't fault anything and very good unusual quality items. Prompt, reliable service with beautiful products.

"Bad taste marketing is offensive. I wouldn't shop with them again."

The amount of marketing is too much for me, but during a 1 minute silence to reflect upon the healthcare and frontline workers who have died from Covid-19, I get an 11am email about their newest products. Whether a human pushed the button or their emails are automated, they still represent the company and this was in such poor taste. I know they are trying to keep their businesses going - my own business is struggling beyond belief, but I am watching loved ones go to work not knowing if they will return with all of our lives changed forever. A one minute silence should not be too much to ask for. Ironically their webpage talks of supporting the NHS. Presumably only when the NHS are shopping. It tells you a lot about the nature of the business and their priorities so I won't be shopping with them again.

"Con artists"

Avoid avoid avoid bunch of rip off merchants..am starting legal proceedings against them ..they will take your money then deny they have cashed cheque..you will never get the order!!! Con artists !!!!!!

"Out of stock - every time!"

I didn't even get to have a purchasing experience with Culture Vulture. Had a catalogue through with The Week magazine and were some lovely items so decided to order some things for Christmas, focusing on an embroidered faux leopard rug for my daughters first Christmas. Tried to order it but it was out of stock. Asked for a notification when they received more which I got some days later, but when I went to order it there was suddenly no stock left. I asked for a further notification when it came back in, which I received several days later. Tried to order it when I saw the email only 8 hours after it arrived in my inbox, only to face the out of stock message again. Apparently they have no more stock of this (evidently popular) item ever coming in again. I am really disappointed with the experience and feeling let down several times. I won't be looking to attempt to buy anything from them in the future, despite the allure of the lovely objects advertised.