"This is a completely disgusting company…"

This is a completely disgusting company , where the staff stick together , I have a ceiling fall down constantly for the last 10 years , and these uneducated people from places for people think that by putting up a ceiling it will solve the problem of the leak, they have not got such intelligent to understand you need to fix the leak first because if you don’t the ceiling will just keep coming down, my advice would be stay away from this company at all cost , if you value your health that is.

"7 months without an oven"

My parents bought a bungalow with shared ownership in January 2024. The house is dated and needs a new kitchen, the washer and fridge are on there last legs and there was NO oven. 7 months on and my parents are still waiting for plans to be approved so they can have a functioning kitchen. My 79 year old mam is not sleeping and I am seriously worried about her mental health. My mam calls them weekly and I have also called and sent e-mails. However the conversations have fallen on deaf ears. My mam has been told someone will call on numerous occasions but no one ever does and no one replies to the e-mails I have sent. Every time you call you speak to a different person who forwards an e-mail to a different department and then nothing happens. My mam was told by an unsympathetic female, Georgia on Friday that she would have to submit the plans again, for a third time! Why, when they have them and have said they have have them, do they need submitting again? They have had them for over a month now. How long does it take to look at some plans and say yes or a no!? They are supposed to be a caring company looking out for people in the community but this has not been our experience. My mam is usually a very strong lady but this is making her ill. I wish I'd read the reviews before my parents went ahead with the purchase. Think very carefully before buying anything with this company.

"Very thankful for Loraine at places for…"

Very thankful for Loraine at places for people who took me through the whole process smoothly an Effectively . She was very in depth with explanation and was amazing.i couldn’t believe the process of biding to placing the application and then getting offered the property (Wednesday-Monday) 6 days ! Now I can’t wait to be handed the keys . Thanks once again highly recommend this company!

"Disappointed in your service…"

Had appointment booked 3 weeks ago time slot was 12 till 5 got a message at 3pm saying he had ran out of time booked another appointment 3 weeks later oh surprise they ran out of time again on a all day appointment was by chance I had also booked the following day as I had a feeling guess what I called at 4pm oh he’s ran out of time again on a all day appointment when I asked for emergency plumber his response was oh he cannot do anything tonight I have to fight with the tap and force it about to get cold water resolution oh we will raise a complaint and get back to you within 48 hours as scheduling don’t take calls after 4 to do admin work
THIS IS NOT GOOD ENOUGH

"Dan the amazing repair man"

Had Dan come and replace and repair our fence, absolutely stellar bloke, very polite, friendly, and even offered to put a bolt in our 'makeshift' fence so it would las a little longer. I am purely leaving the rating for him, as the company itself took 7 months to repair it, however the repair was nearly perfect, just waiting on the fence to be finalised.

"Jacky Braxton & Mandy Morgan Anstee "

Jacky Braxton & Mandy Morgan Anstee

Both of these fantastic women have gone above and beyond and helped me more than I could possibly say. Whilst going through a very difficult time, their professional yet friendly approach has been top tier. Commodities to PfP. Thank you so much! It'll never be forgotten.

"Thank you Chloe!"

I was offered a bungalow near my family. The process was quick and the lady helping was fabulous. Chloe Hartley is a star!! We couldn't go through with it this time for personal reasons but she was so efficient and helpful every step of the way. Very understanding too. Places for People, you have a real asset with this young lady working for you.

"Terrible company, DO NOT MOVE INTO THEIR PROPERTIES "

Terrible company, they refuse to provide a break down of services provided when you ask what a charge is for.

They have now contacted me 2 years after moving out of their property and said I owe them another 650 pounds without providing any evidence or advising what it relates to.

"Does anyone here wants to know the true meaning of " banging your head against a brick wall" ? If you do wanna know, read on. "

Terrible Experience with Places for People.
I am extremely disappointed with the service provided by this housing association. My experience has been nothing short of a nightmare, A living nightmare.
First and foremost, the maintenance issues in my property have been consistently neglected. I’ve reported numerous problems, including a leaking roof gutters, broken heating system, and mold growth, but these issues remain unresolved despite repeated requests. It often takes weeks, sometimes even months, for any action to be taken, and when it is, the work is usually subpar or incomplete. I once had 2 workmen wearing P4P uniforms, driving P4P vehicle fighting in my property as each one of them wanted the other to finish the work.
The communication with their staff is abysmal. Phone calls and emails frequently go unanswered, and when they do respond, the information is often inaccurate or misleading. This lack of transparency and efficiency is incredibly frustrating, especially when dealing with urgent repairs.
Additionally, the quality of living conditions is unacceptable. The property is poorly maintained, with dirty communal areas and inadequate security measures. I feel unsafe and uncomfortable in my own home, and the housing association seems indifferent to these concerns. They will text you threatening message when the rent is 3 days late and don`t bother informing when they send someone to complete any minor repairs.
Moreover, their customer service is horrendous. The staff are unhelpful, dismissive, and seem to lack basic courtesy and professionalism. It feels as though they have no regard for tenants’ needs or well-being.
In summary, my experience with P4P Housing Association has been extremely frustrating and disappointing. I would strongly advise potential tenants to be wary and consider other options if possible. This housing association needs significant improvement in its management and service to provide a decent living experience.

"Absolutely hopeless"

They are absolutely hopeless company. Their incompetence is matched only by the incompetence of their sister company RMG who they appoint as their factors. If you want to know more, just search the Internet for either of their names and their district heating racket.