"I wrote a complaint letter 3 weeks ago…"

I wrote a complaint letter 3 weeks ago now and haven’t even received a response. A few days ago I sent two more complaints, one regarding black mould on the wall next to where my sons head in during the night! And another regarding repairs that still haven’t been done, despite reporting them over 5 months ago now, two of them are a real hazard for myself and my disabled son.

Their complaints procedure states someone will respond to you within 5 working days, this is a lie. I’m going to be going to the ombudsman about them as soon as I’ve completed their complaints procedure, should be pretty straight forward and decided in my favour seeing as they don’t respond.

"Poor Service Provider"

Poor maintenance track history in relation to communal building aspects and extremely poor customer service in the main.

Best avoid until the management profile is normalised.

"white hart A12 blythburgh ,suffolk "

white hart A12 blythburgh ,suffolk .
one off the best eating places. the food is outstandingly good ,if it is good weather seating outside over looking river blyth , serves with a smile . inside décor old beams ,wooding floor.

"Law Breakers"

This Housing Association does not comply with current legislation and laws in regards to Black Mould in their homes! They ignore all raised complaints in regards to this and are putting the lives of the Tennant's at risk! People For Places in West Lothian do not care about the Tennant's within their homes and do not take any responsibility.
"In Scotland, landlords (as well as housing associations) are legally obligated to ensure their properties are "fit for human habitation," which means free from hazards like damp and mould that could cause significant harm, and must address these issues in a reasonable timeframe" this is also compliant for Housing Associations under Awaabs Law.

"Well done Queenie from your review 30…"

Well done Queenie from your review 30 March. I fully support you on your review recently. where we live recently had a section of fencing burnt down fire Brigade called out the storms we had in February fencing blown down not to mention the parts of the estate that have not been repaired over years of neglect its a total mess. Litter fly tipping we use to have a service but no longer area managers should check there patch periodically instead of office related duties nothing is achieved from behind a desk except for authorising the work to be done needs boots on the ground its like the NHS too many chiefs not enough indians.

"Absolutely rubbish!"

Absolutely rubbish!
Been waiting for over 2 years for new windows and doors.
Windows have blown and the wooden doors are warped.
Been measured 3 times but still waiting.
Being a tenant for over 30 years, I find this ridiculous!
Have had to email the ceo.

"RMG Rip off merchants"

RMG Rip off merchants, bullying cowboys whose time is numbered. Perhaps an ITV docu-drama would help shine a light on these charlatan's underhand and borderline illegal practices?

"Anti social behaviour heaven!"

i have had a neighbour who has been troubling me on and off for over 20 years now! made lots of complaints to both PFP and the police! and both have been useless! to PFP i know they're have tried to help me with this issue from time to time. but they don't do enough i think to safe guard customers from Anti social neighbours! so its no wonder he is having a field day! i get the impression from the housing officers they're cant do much and it feels like he has them over a barrel! not good! PFP need to do more in regards to Anti social behaviour because at the moment they're are completely shit in sorting it. i am very sorry to say!

"Thanks For The Rent Increase!!!"

Thanks for the rent increase p4p…..plus the ridiculous additional charges! The landscapers visited around here and did absolutely nothing, and just drove off. When the grass needs cutting, trees need cutting back, fences need replacing, etc. We pay for that. They have no pride in keeping their properties nice and maintained. A charity p4p are not. Just a money making company, who don’t care about their tenants? USELESS, not a clue! Avoid renting from them at all costs.

"Amazing service they go above and beyond thank you places for people your exceptional build quality and compassionate approach please read "

Dear Places for People,

I would like to formally thank places for people for going above and beyond with the quality of your builds.

Thank you for Installing my balcony doors upside-down and backward. for ensuring cost cutting measures ignoring insulation on a high road and allowing a constant breeze to comes through the doors walls and floors 247
thank you places for people for Introducing me to the smell of damp** in an 13 year-old building, paired with silverfish and crumbling subsidence and showing me how a bit of rendering can almost cover up the cracks running from the outside of the building to the inside
Thank you for Letting me experience outdoor temperatures indoors there is no need to step outside to feel the cold!
Thank you for Taking 3 years to fix my letterbox and giving fraudsters ample time to steal my identity and putting it on the dark web and the only way I can stop people trying to use my details is to move.Thank you for taking me off homeswapper because I complained about my letter box thank you.
Thank you for Singling me out with a £3/week extra charge and having me pay more than the other residents because I complained for years, proving how petty and spiteful you can be.
Thank you places for people for Gifting me a built-in alarm clock waking me up at 5 am every morning with the road noise and bus vibrations that shake my flat daily.
Thank you places for people housing for helping to understand Structural draughts and how to feel freezing even with the heating on full, thanks to damp seeping through walls and floors.
thank you places for people for Ignoring communal area upkeep and plastering over cracks that lead from outside to inside while damp lingers and landings go unpainted for 13 years.
Thank you places for people for pretending to Fireproof the building ignoring the cladding outside at the back as it can not be seen and fire proofing the cupboard next to my front door but leaving a big gap that at while I write this cold air seeps in it comes up from ground floor and through the side of the fireproofing blowing straight into my kitchen behind the gas safety valve which is hidden behind the cupboard units and if I did have a fire I would not get able to get to it which could be dangerous and if there was a fire it would not be air it would be flames through the service cupboard. with gaps fanning the flames and flames entering my flat, and balcony doors installed backward to complicate escape routes thank you.
Thank you for showing me how intelligent Ants are as they are guided into my flat on third floor through crumbling bricks under my balcony doors allowing the water to ingress every time it rains and taking at least 10 days off to get the matter resolved with a 3-year waits and no solution . thank you for showing me how a big company thinks it important to keep the costs low.
thank you for ignoring my wooden double glazing Windows that are falling apart due to structural movement and vibrations shaking, my flat and dismissing it as unimportant.
thank you places for people ignoring Cracks in rendering and concrete floors ignoring independent surveys.
Thank you for the icy slope and the tumbles I have taken while putting out the bins —no guard rails for added excitement!
thank you for the boiler Boiler “fixes stretching over 7 years and costing me double the cost in water charges and days off work and when you did change the boiler leaving pipes exposed and holes resembling chewing gum repairs.
Thank you places for people for Designing social housing flats with no bathroom windows, bedroom on a main-road while the shared ownership flats across the landing get perks (solar panels, quiet kitchens that back away from busy road allowing them to open the windows when the flats reach 40 Degrees .I never understood what jealousy or envy was until now so thank you places for people. every time I see they can leave there windows open shower in the light sleep in moderate peace it hurts .thank you for that.
Thank you for Denying me a smart meter because my flat it is too far from the mains.
Your creativity in housing solutions is unmatched. Thank you for showing me how much tenants truly matter when we are on social housing and you run a 250 million pounds turn over business and call it not for profit .???

Sincerely,
Nicholas pain in your ass .
fen street brooklands Milton Keynes .