"Absolute joke of a company"

Absolute joke of a company, been waiting 3 years for windows to be fixed, 1 year for electric check, over 10 appointments made and they have either cancelled or not shown up at all costing me huge amounts in loss of earnings, still no resolution, contacted ombudsman, hopefully they can sort this useless company out

"Unfair Expectations"

Unfair Expectations, Overwhelming Workload, and Constant Technical Issues

I’ve been working at a Places for People leisure center, and while I’m committed to providing great service, the pressure on staff is unbearable. Mystery shoppers visit during peak times, like weekends and shift changes, and their reports don’t reflect the reality of our work. Instead of offering constructive feedback, they create unnecessary stress and anxiety.

Reception staff are now expected to juggle multiple tasks like sales, emails, phone calls, bookings, and customer inquiries without additional support or compensation. This leads to burnout and high turnover, which makes it even harder for the team to function.

Higher management puts immense pressure on smaller managers, who in turn pass that stress onto staff. The company seems more focused on profits and meeting numbers than on supporting staff, which is impacting morale and service quality.

On top of that, the system we’re expected to use is constantly failing. It takes ages to load, and the display is difficult to navigate when making sales. The PDQ machine often gives errors, causing issues during cash-ups. These are just a few of the ongoing technical problems that make the job even harder to do properly.

It’s time for Places for People to reconsider their approach and start treating employees with the respect they deserve, as the current system is not set up for success.

"Absolutely shocking "

Absolutely shocking housing
ANTISOICAL BEHAVIOUR IN MY BLOCK OF FLATS WAS NEVER MADE AWARE BEFOFE I MOVED IN 4 years PRIOR TO ME MOVING IN AND STILL GOING ON BLACK MOLD GROWING WINDOWS DRIPPING WET BUT THATS OKAY FOR ME AND MY BABY TO LIVE IN APPARENTLY CANT GET THROUGH TO A MANAGER AND SUMBMITTD A COMPLAINT AND STILL WAITINT 2 MONTHS LATER

"Failure to repair supported accommodation."

My son's supported accommodation has water ingress damage - ongoing for over 4 years. Places for people appear to be unable to complete the work needed even after extensive communication on the issues. The management of repair works from my experience is totally incompetent.

"AVOID!"

AVOID!! Left tenant with untreated black mould in flat with serious health conditions!!!

"This company is a complete joke"

This company is a complete joke, very unprofessional and extremely poor with repairs , my ridge roof tiles came off in the wind hit my neighbours roof causing a huge hole and landed in his garden on reporting it I was given a date for in 28 days time totally unacceptable the safety risk for a start and also water damage phoned back to say it wasn’t safe to leave that long got told it was now going to be down as an emergency and someone would be out within 24 hours of course no one turned up phoned back again only to be told it hadn’t been put through as an emergency after explaining the safety issue to them yet again have now been told someone will be out in 24 hours again.
Unbelievable that they would leave something thing serious and unsafe is beyond me.
I’ve a list a mile long of the terrible service and repairs for the 11 years I’ve been in this house if I could get out I would.
How this company are allowed to carry on managing houses I will never understand they are terrible want the rent but not interested in maintaining their properties to a safe and acceptable standard.
Poor service is an understatement.

"I found the conversation to be…"

I found the conversation to be straightforward and understood everything being discussed

"Very good any time if I have problems…"

Very good any time if I have problems after connecting they help
Thank you

"Unresponsive to any mould/damp issues!"

PFP are unresponsive to any mould and damp issues. This has been an ongoing issue for over 10 years! I've complained until I'm blue in the face but nothing ever gets done. I've been waiting for a damp proof course for over 18 months now. Needless to say the Mould and damp has had a big impact on my health.
Paying an extortionate amount of rent every month to live in an absolute vile inhabitable mould and damp ridden property is completely unacceptable. I booked time off work today for 3 repair appointments which have been scheduled for over 2 months, and then they were cancelled at 1pm today because no electrician, plumber or joiner were available for any of the repairs. I've also had an email cancelling another repair scheduled for Monday.
PFP provided a disgraceful unacceptable service! And our local PFP housing officers are also unresponsive to any emails or phone calls, when asking for help with any important issues.
I've raised several complaints, which have all proven to be an absolute waste of my time also.
Save yourself a lot of stress, upset, money and time and DO NOT rent a PFP property!

"I shouldn't be chasing you "

Appreciate the reply least I get one on here why should I have to keep chasing when it's your responsibility to contact me I've raised the complaint already out the the acknowledgement timescales should of already concluded the stage 1 response however the customer focus team have lacked some what should be on stage 2