"Awful, don't know what they are doing ??"

Awful i have had an equity loan with them for 10 years and they took money from my account as a direct debit which was not authorised. When i called to find out what was happening none of the agents could locate my account or put me through to the correct department. I spent over an hour on wait after being misdirected 3 times. This hs happened on more than one occasion. You would think a company who want the interest on my loan every month would want to chat to me for trying to sort out my own account. Useless

"TEN MONTH REPAIR WAIT"

My partner has been waiting TEN MONTHS for a roof repair. They just postponed the repair for THIRD TIME. Absolutely disgusting.

They say we should contact them. Yes we have done that. For about the tenth time! They are a total disgrace. So YET ANOTHER complaint has gone in.

"28 weeks to repair a fence absolutely…"

28 weeks to repair a fence absolutely disgusting.

"Couldn't organise a piss up in a brewery"

I contacted them last week because they claim my building insurance is going from £13.38 a month to £32.75 a month. Clearly them being very stupid and not allocating the cost to the correct houses.
Not got an answer yet they had the audacity to just send me yet another letter stating same costs. Pure idiocy. Your absolute jokers.

"Just got my keys for my new home"

Just got my keys for my new home. The house looks Amazing and I am thankful for all the work that’s been put into it. Jacky & Chloe made the whole process so easy & smooth. Looking forward to settle in my new home. Thanks PFP.

"I contacted PFP as soon as I moved in"

I contacted PFP as soon as I moved in. They plumbed the bathroom. Hot tap to cold tap. Cold tap to hot tap. They ignored Emails. PFP by email said that they would like to come and see how I was settling in and look at what needs to be done. Did it happen...🤔 No. And yet yesterday I got a letter. Saying after my home review my rent is going up. It beggars belief.

"The pools are freezing cold"

The pools are freezing cold, the shower's don't work and now the car park is closed for 6 weeks. The changing rooms are filthy dirty. I turned up for a swim last night but could not park so had to go home. Received an email saying a £2.50 penalty has been applied to my account because I didn't swim when I had booked. So I've paid £260 for a year's swimming and now I am being held to ransom for another £2.50 because THEY have closed their car park. Disgusted.

"Awful!"

Absolutely! Atrocious company takes years for repairs to be done. You book days off for work to be carried out. They cancel at last minute. So you are wasting holidays at work not earning money then they have to cheek to send you emails and letters stating the rent is going up. When you put a complaint in you know full well they have no interest in following up the complaint. I have been left almost three months now with a kitchen that is collapsing. I have a daughter and they have no interest in the situation (just to clarify, it took almost 5 years to get a leak in the bath repaired)

"Places for People"

Places for People have been very efficient while maintaining the human element.They have provided me with all the relevant information to set up my home. I am very pleased with the flat and I'm looking forward to living there.

"Excellent support"

Excellent support. Thank you for helping us to get our first house.