"At least six undisclosed surveillance devices in the vacation rental"

There were at least six undisclosed surveillance devices in my vacation rental.

The rental is managed by Sleepaways Ltd., which also provided the contract. It is owned by a Spanish-German woman, and I booked it through Booking.com.

After I sent photographic evidence of the surveillance devices to all involved parties, Booking.com acknowledged a breach of their terms and conditions, urged me to go to the police, initiated a security investigation, closed the availability of the property on their platform, and refunded the booking fee. Sleepaways Ltd was sympathetic on the phone but declined my cancellation requests by first denying the existence of the surveillance devices, then claiming they had been switched off during my stay, and later suggesting that I may put a blanket over them.

Even if these devices were disconnected, a guest could not tell if it was true and would be forced to trust the person who is controlling them. I checked out after the incident. Sleepaways declined to refund the remaining 11 nights, leaving me with a 1600 € loss and the legitimate fear of being spied on.

"El apartamento excelente"

El apartamento excelente, limpio, cómodo y fresco.
La relación con las chicas que atienden el alquiler fantástica, muy amables y atentas.
Volveremos a contactar seguro.

"Nos gustó el apartamento"

Nos gustó el apartamento, estaba limpio y bien ubicado cerca de la piscina. 30 min de la capital.

"Maravilloso!"

Maravilloso!! Muy tranquilo e íntimo, nos ha encantado. La propiedad es de buena calidad y todo al detalle 😉🤗
Repetiremos sin duda!!. 👌🏼

"Peaceful and relax days"

That was very nice stay with quiet and peaceful atmosphere. The owner was charmy and nice and my husband and him were speaking about the house, the agricultura. The trees were well cared. I really feel peaceful and relax in the middle of the nature.

"Excelente servicio ordenado y limpio!"

Excelente servicio ordenado y limpio!! Recomendado

"Accommodation was excellent"

Accommodation was excellent, nothing to complain about

"Ha sido una experiencia maravillosa"

Ha sido una experiencia maravillosa. Quería un poco de paz, tranquilidad y pocos ruidos...y reto conseguido. La casa es realmente divina, nos acogió y acompañó en todo momento. Repito otro fin de semana sin duda alguna.

"Its a nice place"

Its a nice place, nice decoration, nice rooms, nice tv, nice location, comfortable

"Muy bien"

Muy bien, alojamiento muy completo