"I purchased a bedroom set from them"

I purchased a bedroom set from them, after waiting three days for my delivery because they could not deliver when promised, they damaged every piece of furniture they brought into my home. I called back up there to say something they said they would replace it then go up there they don’t have no dressers available it was reserved for another customer so he said he would replace the drawers for the bed because they took off chunks and all he gave me was one. I have called corporate numerous times and emailed them and have no gotten no response and it has been almost a week now. Worst customer service I have ever received and I WOULD NOT recommend them to nobody!!!!

"First and last"

Workers are very friendly and nice. The employee Jake, who was helping me was great. However when I showed up 2 weeks later to pick up my couches and dining room set, they had NONE of it. I had to pick out another couch set and was told. T dining room set would be available the following week. I drove the hour and 15 minutes to pick it up after it was already paid for. I get there and get the run around and finally was told they didn't have it. I was told to call Wednesday and find out when it would be. I call and am told they don't know when. The employees are great, but the b.s I had to deal with just to get furniture is the reason I won't be returning. Not to mention a lot of stuff they don't have at the warehouse that is on the website is 'special order' and would take 4-6 weeks to come in. None of what I picked out was special order

"Love my new furniture"

Love my new furniture. i was so happy i purchased through them. Great staff and beyond happy with the service. I get complemented every time friends and family come over. And I will be a new returning customer.

"Easy purchase"

Easy purchase, delivery made same day as purchase.

"Not What I Expected"

The furniture is comfortable but the love seat wasn’t properly assembled on delivery and an interior wooden piece was broken. It is very difficult to call the business as the phone often rings and no one answers. After many tries, the manager sent another love seat to my home but the exact same wooden piece was broken in it as well. I have not heard from the company and that was a week ago. I’ve tried to call several times to find out when I will be getting a replacement love seat but have had no luck getting anyone to answer when I have called.

"It was great I loved it"

It was great I loved it

"Salesmen were courteous and helpful"

Salesmen were courteous and helpful. Gave us the current version of the mattress when the model we had chosen was from prior year. No increase in price. Helped with loading mattress into our van. Would shop there again.

"Sales personnel were fabulous!!"

Sales personnel were fabulous and I love my mattress!!!

"Very helpful staff!"

Very helpful staff!

"There were couple of surprises which…"

There were couple of surprises which was not mentioned to me by the sales person; for example the extra delivery charges on the the couch which was not available so I had to pay another delivery charge for the delivery the couch which was not available when the bedroom set was delivered