"No return policy .Your company sucks"

No return policy .Your company sucks

"I like what u guys r doing i just had…"

I like what u guys r doing i just had a. Bad experience with the manager he was rude and disrespectful

"Great salesmen"

Great salesmen, grayson and Rick! Love the new sectional and new lamps

"In store Terrance was very helpful with…"

In store Terrance was very helpful with our purchase. We were told the automin was on back order so we knew not to expect it for a while. It was over a month before they recieved it and I had to call numerous times before they told me it was in. Then it was supposed to be delivered Friday afternoon. No phone call or delivery that day. On Saturday I called to check on the delivery and was told they would call me back with an update. Never recieved a call until 7 hours later when they said they would be by in 30 mins. When they arrived the delivery guys realized the store had told them we needed a couch not a automin. We had to wait until Sunday afternoon to receive it and the guys dropped it off without screwing the feet on as if they were in a huge hurry. They need to work on their communication via their customer service but their prices are fair.

"Love the furniture hate the service. Everything's great until you've paid and have to deal with all the delivery hassles"

I love my new furniture and they have very competitive prices but they are completely unorganized. The first delivery they sent the wrong legs for part of my sectional and they sent the wrong coffee and end tables because they were out and was hoping I'd just except it and move on. One of the guy's told me if they put that table set together then that's the one's they were getting paid to put together and they wouldn't put together the right one's once I got them. So of course I send those back get told someone should contact me by Tuesday (and this was Sunday by the way). Tuesday comes no call so I called them and was told they were out and could replace them with whatever other tables I might want or I could wait for those to be delivered to them. So I picked a different set and was told everything would be delivered the next day. The delivery guy shows up with only the legs to finish putting my sectional together. So I call the store and find out that those tables have to be delivered to them as well. So I agree to wait. Then on this past Friday the delivery guy's called while I was at work saying we'll be there in 30 minute's on my voice mail. So I tried to call back but they didn't answer so I called the store. She said someone called me Thursday and told me they were in and would be delivered the next day. I explained to her I never got a call letting me know anything. So she allowed me to set it up for 6pm on Friday once I would be off work. I waited never got a call so I went out to dinner with friend's. Then at 7:05pm I finally got a call from the delivery guy's so I told them I was out and we would have to reschedule. So we rescheduled for Saturday for 5pm after I got off work. So I get home and wait at 4:24pm I called the delivery guy's and asked if they were going to be here by 5pm and he said it could be anywhere from 5-8. So I called the store and spoke to a man there I explained to him I work 6 day's a week and have set up appointments now 2 time's and neither of them have been met. He tells me they can't set an exact time because they never know what might come up. So I sit at home until 8pm knowing I have a million things to get done on what little time I have away from work and no one ever called or showed up. Extremely rude, inconsiderate and disrespectful of people's time and hard earned money spent with their company.

"My salesman Dave was nice courteous"

My salesman Dave was nice courteous. However during showing us what we purchased an unknown man yelled at Dave to come help him. Dave said with customer. Unknown man said you heard what I said now do it. Mortified we told Dave we would come back. An hour later we returned and unknown man walked up to my husband , his name was Craig or Greg was told Dave was helping us. Dave apologized for the twenty something behavior to which we said you do not owe us an apology. We made our purchase. Your managers are rude I would buy my new bedroom suite but not if wasn’t from Dave. He is a gem at this location.