"We attended a meeting with Jodi Hamlin…"

We attended a meeting with Jodi Hamlin to re do our wills , and found the whole experience very professional, and also very understandable.
Jodi was very clear about the process, she was compassionate and caring, and her knowledge was exemplary, and she was also able to explain things to us , in simple English.
It was a pleasure to do business with Jodi and the staff at Eric Robinson were very helpful, and expeditious.
The fee structure was clear and up front , and the whole process was undertaken in a very short time.
Even with Covid , we were able to meet face to face , and the office was well equipped with sanitiser and Perspex barriers.
Over all we were delighted with the experience, which can be a difficult time for people, whilst changing and updating wills.
We have Reccomened Jodi to our friends and family.

"I would highly recommend Eric Robinson Solicitors"

I would highly recommend Eric Robinson Solicitors based in Chandlers Ford the staff Kristen Woods, and her assistants Bernadette Ward and Caroline Imm have provided my family with a very professional service taken the stress out of Bereavement.

"Very supportive and experienced"

With an incident that occured with myself. I was very anxious and wasn't in a good place with the whole situation. To an unfortunate incident that involved me and my former partner, it became a toxic relationship and got out of hand and went too far. I will admit i made some wrongs in the relationship but I had great support and guidance through the whole process by David Storry. He was there with great confidence, experience and made me sure that the relationship wasn't one-sided he made me calm through the whole process as I have never been involed with the law before. Would highly recommend.

"Very Overpriced and poor customer/client service provided.."

I would give them O stars, if the selection was available!
Quick in trying to bill their customers for poor and very overpriced work, and opaque charging, involving company dispute work. I came to them because they had a local office in Richmond near me, but couldn't use it because of the virus and lack of staff available. So had to use poor quality on-line conferencing, kept dropping out several times, and e-mails, to progress my case, but was billed the maximum amount possible according to their charges.
When complaining about the poor client experience and support, through the Client Complaints Solicitor, found that the company just closes ranks for its legal staff, and provides no real support or genuine personal interest, for customers who are unhappy with the standard of work done, and the charging/billing of work.
I'm now having to go to the Legal Ombudsman now, and Eric Robinson are still trying to bill me extra for the overpriced supposed work done on my behalf!
Unless you are using them for very simple every day legal transactions, such as conveyancing or wills etc., avoid Eric Robinson. As they appear completely out of their depth, regarding handling company law cases professionally and with imagination, apart from their hefty legal charges they eagerly pass on to customers! Over £800 billed for one letter and a response, if I pay their last demand. It's just rip off fees to get the money in, during difficult times for all of us.
There must be much better and more competent solicitors out there - I hope?

"A Great Experience"

A wonderful experience of this firm. All staff were very helpful (especially the receptionist) and Ben Smith’s conveyancing advice was excellent throughout. I would definitely recommend.

"Julie Doe and her assistant Carley…"

Julie Doe and her assistant Carley Osman provided an outstanding service. The pressure on conveyancing solicitors at this moment is unprecedented. Julie Doe ensured what became a very difficult sale that the whole process was kept on track. Julie was cool and calm every step of the way. When at 1710 on Friday afternoon the completion monies had still not arrived the alternatives were in place and thankfully not required.

"Highly recommended for conveyancing"

Amanda Clarke and her assistant Claire were both highly responsive and helpful throughout the sale of our property, and subsequent purchase of our new property. We would not hesitate to recommend them to anyone in need of conveyancing services.

"Having used Eric Robinson in Chandlers…"

Having used Eric Robinson in Chandlers Ford for a very long time, I would like to say that they have always been very helpful and professional. I have just been assisted by Kristen Woods with regards to an inheritance issue. Kristen was very helpful and gave me the all the answers and help that i needed. Thankyou Kristen :)

"Julie Doe is one of those rare finds as…"

Julie Doe is one of those rare finds as a solicitor she was superb. She guided us through a complex conveyancing matter and kept us calm and focused throughout. She is exceptionally knowledgeable in her area of law.
Thank you Julie

"Extremely disappointed with Eric…"

Extremely disappointed with Eric Robinson Chandler’s Ford, and in particular, Julie Doe. Unresponsive and slow, she simply didn’t do her job, showing a total lack of motivation. Don’t waste your time and money with Eric Robinson.