"Dissatisfied customers"

Dissatisfied customers,

"Professional, friendly and knowledgeable"

We used Eric Robinson solicitors for our house move and found them to be very professional, friendly, never too busy to take your call and also very knowledgeable able resolving issues or advice. Our solicitor was Michelle Parker based in the Bitterne branch. Whenever I called her she gave me time, explained any issues and didn't seem like I wasn't important. Replies to emails were prompt and her assistant was also available when Michelle couldn't be. We felt relaxed that she was able to deal with our transaction without questioning whether she knew what was needed.
Highly recommended.

"Excellent"

I asked Eric Robinson solicitors to help me buy 100% of my shared ownership property and extend the lease. During the process it was easy to contact my solicitor and I received thoughtful and helpful answers. Overall I was treated with respect and patience, and that means a lot.

"I suffered severe spine problems after…"

I suffered severe spine problems after failed surgery and was forced to stop working. I was self employed in the heating industry. My insurance wouldn’t cover me for being off work so I was forced to sell my home and everything I owned to pay off my creditors. One of these creditors, Unique Plumbing in Hampshire, refused to wait for my home sale to go through and contacted Robinson’s to put a block on any money I got from the sale of my home going anywhere before them. They knew full well I was disabled and knew full well that I had sold my home and it took four months to sort through yet still wanted to punish me with a further £150 in charges on top of the £1100 I owed. I promised to pay them as soon as I got my money but they didn’t trust me. When the proceeds from the sale went through, I was held up paying my other creditors because of this lot and will never forgive them. I speak to many people and steer them clear of Eric Robinson because of their attitude to disabled people who have suffered terrible losses in life through no fault of their own. I lost everything including because of my spine problem and this lot of parasites wanted a little bit more on top. Despicable and I’ll never forgive them for stressing be out while everything was crumbling. I paid all my creditors by the way and not one of them behaved like this. I had corrective surgery on my spine and am making a good recovery after 2 years of hell so will be back to work ASAP and certainly won’t be spending my money with Unique Plumbing or ER. If you want to hire people with these ethics against the disabled then go ahead.