Nulifebeauty
Skyler Adams
"Great Customer Service "
Stephanie Collins was wonderful with assisting me. I received a device that broke and she was very quick and helpful to set me up with another device free of charge. Responses were quick, helpful, and she was very polite. Great customer service!
Luise
"I recently purchased the NuLifeBeauty…"
I recently purchased the NuLifeBeauty device. First, I want to say that using the device alone will probably give you results however, for the most efficient and best results you should still workout and eat well. After 3 weeks of using it I can definitely see a big improvement.
Second, I had some issues at the beginning with understanding on how to use it so, I emailed customer support and they were so responsive and so helpful, I give support 5/5 starts.
Anyways, I highly recommend this device!
Julie
"Can anyone provide me with a return…"
Can anyone provide me with a return shipping address?? I have reached out to the company numerous times for a return shipping address and they gave me a song and dance each time the last couple emails so they wanted pictures of the damage box and all of the laser machine which I’ve sent them a couple times now, and still have not received any return address of where to ship the item back??!!!?????!!!!
No matter what I am getting my money refunded because I have contacted them way in advance requesting this and they are trying to delay it so that I cannot get my money back which is not going to happen because I have saved all the documentation showing that I have asked for this repeatedly!!! But they refused to give me the return shipping address, so I can send this item back and get my money refunded!!!
DO NOT ORDER FROM THIS COMPANY!!!!
Kandy Brynn
"this comany is crap"
If i could give this company a negative 10 stars i would. They missed half my products and what did arrive broke in a day. over two weeks of run around "oh we resent the stuff, oh we will send a new part, oh oops sorry it didn't get sent let me resend that again" This company is crap, their products are crap.
Janet Jaimes
"Terrible customer service and product doesn't work"
I have been with customer service for a few days now. I've sent videos and proof the product doesn't work. Kathy Williams keeps dodging my question about where I can return the item. I followed their return policy and I am doing everything they said for me to do. Kathy won't tell me where to Return it because it's broken and I am very unhappy with my device. I have reached out to legal counsel because they are in violation of their own policy. There are other customers dealing with the same thing so this is cause for a class action lawsuit. If Kathy doesn't reply, I will take legal action because I paid a lot of money for a device that doesn't work.
Heather Bender
"Don’t trust this company, no return given "
Purchased a cavitation device and used for 30 days but was unhappy with results so initiated return. Item was sent back to Canada and according to tracking received almost 3 weeks and still have not received refund. Sent email one week ago with tracking info and asking for direction, but still have not received a response. I would not purchase from this company, seems sketchy and honestly I finally googled the return address and it is some hotel in Canada? Shame on me for falling for this.
Lorene Szelag
"Do not order from this bogus company"
Do not order from this bogus company. They will send you a broken machine and willNOT make good for it!!!
Total scam!!!
Dami
"My second time ordering from nulife…"
My second time ordering from nulife beauty and I couldn't be happier with the products and customer support when I had to talk to them. I got their ultrasonic last year which has been working great!! It did take me longer than the usual 4 weeks as they say to see results but it definitely works if you put in the effort. It ain't no magic pill let me tell you that! If you have been lazy all year and gained a few pounds don't you expect to zap away everything in a month. That's not possible.
Verdie O.
"I purchased my kit after seeing some…"
I purchased my kit after seeing some great reviews and decided to try it out. I got an email that it was delivered a few days after but it wasn't there. Went to the post office and was told they misdelivered my package. Emailed customer support right away and they gave me no issues at all. They quickly sent out another one. I am very happy with the service.
Claudette
"Despite some of the negative reviews I…"
Despite some of the negative reviews I decided to try the Nu Life ultrasonic burner and I got it on black Friday for 60% off, so that was good. It arrived within a couple of days which was a surprise since I didn't get express shipping. I was a bit worried honestly since most of these "fat slimming" products don't really work but I did also read some good reviews about this and wanted to try. I have some a very stubborn double chin lol. After using the device the first time I swear I already saw an improvement!! I used it for about 15 mins and my skin felt much tighter. I used it for couple more times after that and I am planning to do a before and after and post on their site but so far I am impressed and I came in pretty skeptical. I haven't had much of a chance to use it again over the holidays but I am going to stick to it regularly for the new years. So far though I am really liking it! Also didn't have any issues with customer support either. I emailed them for some advice and they were very helpful and responded within a couple of hours.
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