"requested to write fake review: AVOID Lenszone"

Shoddy business with terrible customer service. Sent me 4 bottles of contact lens solution out of expiry date, and failed to reply to emails, and chatline requesting return and refund. I have been hanging on the telephone number given for 20 minutes and still no reply.
Furthermore, in latest communications I have been told that I will only receive full refund if I delete this review and write a new - and therefore fake -positive review.
I would strongly recommend avoiding this company. There are many other reputable and trustworthy suppliers of eyecare and I wish I had ordered elsewhere.

"No information updates on my order and…"

No information updates on my order and no one is responding to me I’ve paid for a 3 month supply and no one is answering me

"I use lenszone all the time"

I use lenszone all the time, they are realuable and efficient. Great service.

"Amazing service "

First order took a while to come because of Christmas post but Lenszone fully refunded me and I still got the lenses.
Comms were amazing all the way through.
I even had to exchange as I’d ordered wrong which they promptly corrected.
Amazing experience- defo use again.

"Great service, lovely people to deal with "

Lovely people to deal with, I had an email to explain my lenses would take a little longer due to Xmas holidays totally understandable, they kept me informed through the process, and my lenses were sent on a 24 hour Royal Mail delivery with tracking, very nice company who I will definitely be using again for my contact lenses, can’t fault them! Thank you Lenszone, I can highly recommend them to anyone

"Had to chase for update on delayed order"

I ordered on a Wednesday and it said delivery would be Saturday. Nothing came, I had to chase and send messages to see where my order was for them to update that there was a delay. It took me chasing this after the promised delivery date, for this update to come to me. Order arrived on the following Wednesday. Wouldn’t recommend or use again because a good company would have kept me updated that there was a problem. No faith in this company and they don’t appear to care about their customers. I thought it was a scam company.

"Ok, bit delayed but delivered "

I was a bit skeptical at the beginning because there was no parcel for days, and no contact from the support. However, once the support responded, my parcel was located and delivered. All sorted. Thank you, N. for your help.

"Awesome Service …"

3days from ordering and I had my lenses - awesome, helpful and rapid service.

"Please read the reviews"

Please read the reviews. They sent the wrong prescription lenses. I double-checked to make sure the error wasn’t on my part; if it was, then I’d pay the shipping, but I inputted the correct prescription. Now, they've failed to respond to my request to send a return shipping label. It's unreasonable to have the customer pay for their error.

I usually order from VisionDirect, but they were out of my lenses. I just wasted money but learned my lesson. Will wait until VisionDirect restocks. Please use caution.

"Quick delivery"

Quick delivery, reasonable prices and able to purchase items which are not available in store.