"Very good workmanship & good customer…"

Very good workmanship & good customer service.

"Clean and accurate job"

Clean and accurate job did technician when repaired our windows. Highly recommend and will use you again. Thanks. Oleg

"Called them on 22/12/2023"

Called them on 22/12/2023. They visited the property on the same day and carried out the repairs

"Faulty windows and crooked service"

The business refused to deal with the fault that developed in a window pane installed by them even though this was promised under the terms of the warranty.

I have asked their competitor to deal with the fault and then took Lordship Windows to a county court to recover the cost of the work covered by their warranty.

The county court has now granted a default judgment against LW which they are refusing to perform. My next step is to instruct bailiffs and recover the judgment amount and costs of enforcement.

Beware of the crooked people running this company.

UPDATE as of 17 April 2025:

A) the county court has reviewed the case and disagreed with the LW's assertion regarding the absence of documents to support my warranty and lack of service claim. Consequently, the court issued a full value judgment in my favour.

B) the judgment sum has already been collected, confirming the validity of my claim.

C) it is worth pointing out that the window pane installed by the LW's competitor is still in perfect condition, further highlighting the issues with the original installation.

D) instead of the stonewalling their customers, LW may wish to improve communication, follow-up, customer service training, warranty verification, and quality assurance.

"Lordship Windows have been brilliant…"

Lordship Windows have been brilliant repairing and replacing our windows. The technician that came around was really professional and nice and kept us informed along the process. Very neatly done work and executed to a high standard. Certainly our go to place for anything windows!

"Engineer was very pleasant and helpful"

Engineer was very pleasant and helpful. Door repaired and so far so good, no problems with it at all. Engineer also advised that if I should find the door becomes faulty that I should not hesitate to call Lordship Windows which was reassuring. Overall a very good service.

"The company did what they promised at a…"

The company did what they promised at a reasonable price. A high quality door.

"Excellent company to work with…!!!"

Excellent company to work with…from top to bottom…!
Alvero was very knowledgeable and professional…. As were the back room staff -
All really helpful and accommodating when I had a particularly challenging job and a particularly difficult customer….

All went out of their way to support my specific needs with a bespoke project.

Would not hesitate to recommend or use them again …!!!
Leslie Mason

Masons Building Services

"Good service very good"

Good service, always reliable job done in time friendly stuff

"Very good service from advisor"

Very good service from advisor, and great service on the installation