"Positive experience letting with College and County"

I have had a great experience using College and County for our rental in Oxford. Our property manager Ewelina was helpful, attentive and prompt with communication and queries at all times. Our tenancy and check out was a seamless experience, with all terms actioned from the original lease agreement. I would use College and County in the future.

"Bad experience applying for rent in Oxford."

My name is Bernardo. I had applied for a tenancy in Oxford. Ed Taylor was my point of contact. I was told the application process would take 1-2 weeks. No move in date was confirmed. When the application was complete I was told the contract would start two days later, I explained I could not move in until a week later. They came back to me saying that was my problem, that I had a agreed that date (which I never did) and would have to pay a week of rent without moving in until the following date. They made it very clear that they would defend the landlord’s opinion and not mine as the customer, not taking my opinion or situation in consideration. That is even offering to pay 6 months in advance. Very poor communication and always siding with the landlord and not the customer. If that is how they are acting before I pay or sign anything imagine once I have signed the contract! Really would not recommend and ended up signing for another property with obviously another agency. Absolute waste of time!!!

"Great letting agents"

Great letting agents. Nice property. Efficient, friendly and fair to deal with. Thank you.

"My brother and I run a couple of…"

My brother and I run a couple of rentals, one with College & County whose personal friendly service eclipses the other company tenfold. We have been so impressed with their efficient personal service that we just wanted to shout about it.

"Superb team ."

Team was very helpful in every way possible .

"Catherine went above & beyond!"

Catherine went above and beyond to help us move into our dream property. She was helpful, efficient and speedy to respond to our questions and queries. Would highly recommend College and County for after the service we have received.

"Extremely professional and helpful"

Extremely professional and helpful gentleman who showed us around. Very patient and keen to answer all of our questions.

"A friendly agency that provided timely, efficient service at a busy time"

My mother and I were desperately looking for a property at the height of student move-in season (October), and found that the Oxford market was very competitive. This meant that most agencies were terrible at returning calls, keeping up communication, and were generally quite rude at time. College & County helped us find a new home and kept us up-to-date of the process throughout. They were sensitive to our needs and were understanding when some paperwork took longer no our side. 4 and not 5 stars, as the maintenance team has at time been slow to respond.

"Charmian in particular is fab!"

Charmian in particular is fab! She's been really patient, helpful and friendly throughout the process. College and County have generally been great so far. Thanks Charmian!

"Very helpful"

Very helpful, efficient and friendly