"Excellent service and quality"

I bought some pasta dishes from Folk Interiors and they were well packed, arrived early and are great quality. I also had a small issue and the customer service was excellent with me receiving a response from Katy when she was on holiday! I honestly can't rate them highly enough!

"Great Customer Service"

Ordered a marble terrazzo board but it unfortunately came broken. However Folk were very very good with their post purchase service and offered a refund promptly. Can't really fault the service.

"Brilliant small business"

I absolutely love this brand. Their product selection is beautifully curated, with excellent quality products. I've ordered a couple of things now and both were dispatched quickly with good communication from the seller and lovely personal touches. The seller even gift wrapped one of the items and included a gift message at my request after I had placed the order. Will definitely be ordering from them again (and again!)

"Sent dirty used items and ignored by seller"

I paid £24 for 4 paper baubles so was expecting premium quality. Upon opening them they look like they have been owned for years. Dirty and ripped around the edges. I immediately contacted by email (twice now) which was ignored. For the last week I’ve been sending Instagram messages which are also ignored (even though they are active on there posting stories!). At a loss as to what to do as they have my money but sent items that are clearly not as advertised which must be against some consumer law.

"Chinese made, I expected designed and made In Copenhagen"

The wine glasses I bought give the impression they’re designed and manufactured in Copenhagen, and are unique and individually hand blown. When I received them I discovered they were made in China.

"Really great website"

Really great website, beautiful things. Happy with my products. Did take 15 days to arrive, without any updates on delivery.

"Just discovered this great company"

Just discovered this company, lovely products, and great service. The item is beautiful quality, arrived in good time and was wrapped in fully sustainable packaging, with a nice note. Would recommend!