"Alina were there for me in a moment of crisis"

Alina were there for me in a moment of crisis. I am a full time carer to my heavily disabled wife. One morning I fell and put my back out; I was crocked! A call to Alina and they were able to put in place emergency care cover that day for my wife, while I convalesced. Alina Homecare saved the day. I cant thank them enough!

"Learn to get rid of the cockroaches…"

Learn to get rid of the cockroaches that have been living here with us for over four months in the kitchen and now in our living room. I mean there crawling the walls. Even ive picked up some in the day, tried to tell day staff but they were to busy to even care because they were sleeping and on their phone and i am a client. DO SOMETHING! How can you have us living like this. I feel sorry for the night staff who have to clean and find them.

"A truly wonderful place to work with supportive management and great ethics"

I became branch manager in December 2019 and helped open a brand new branch of Alina Homecare. Since then we as a branch have come on leaps and bounds, and even through a very challenging first year with the pandemic I have felt thoroughly supported and safe at all times. In previous roles I have not felt like my ideas were welcome but all levels of my senior team right up to the Company Directors are so grateful to hear my experiences and suggestions and you really don't get that in many places at all.
I am very proud of our branch in particular and the culture we have created within my team really shines, and staff are really positive and excited about working here and for the growth of the branch.
Throughout the pandemic the senior teams kept us up to date with policy changes, new guidance, they also ensured we were one of the first to start weekly COVID testing and even organise for us all to have our vaccines done as soon as it was available.
Alina Homecare pay very competitively and our staff pay rates are some of the best in the local area, and on top of that we receive perks and benefits that other companies do not offer. It's the little things that make the biggest difference, and make this a fantastic place to work.

"I worked for them for few months and I…"

I worked for them for few months and I done one week on and one week off they refuse to pay travel and food they pay you a month after for that. They underpaid me my wages they don’t care about employees circumstances also there not any benefits working with them they refuse to give me care certificate I worked my ass off and studied a month before even given a offer and during my employment they bribed me saying I need to complete more weeks with them there was some conditions I forgot to read.

"My niece's care"

My niece entered into supported four years ago at a property managed by Alina in Maidstone. The house isnt fit for purpose, the care and support they provide is a joke. My niece is profoundly autistic and lost her Mum to suicide, father placed her with Alina. During the 4 years she has had cat flea bites (another residents pet), wet eczema under her breasts due to
poor hygiene. Staff are supposed to provide 51 hours of care 1:1 and several more shared hours. That doesn't happen. Rubbish piled high outside the property and more than 50 different support workers have come and gone in her time, none there now have been there for more than a few months. She has ploughed on weight left to her own devices to choose meal options to staff that couldn't warm a can of soup. Staff have tampered with her mobile and blocked numbers for myself and other maternal side of the family. Of course their recollection of incidents vary from ours, always portraying them in a better light. They lie and pass the buck without ever accepting any responsibility. I have involved CQC and care manage from social services but they all collude with one another. If you are thinking of Alina as a supported living option for your family, please dont.

"This company goes above and beyond to…"

This company goes above and beyond to make your loved one safe, happy and comfortable!
Some of the reviews are bound to be negative like anything in life, one or two will always have a different opinion/ experience or even misunderstand the situation and want to just type nonsense, however it’s in my very strong opinion and knowledge that this is one of the most amazing companies with managers that genuinely work so so hard and carers that seriously go above and beyond in every single way possible to ensure your loved ones are looked after in the best possible way.
In my experience, opinion and knowledge I speak about the Bromley branch.
I highly recommend Alina home care without a shadow of a doubt!

"Firstly this company have a false score…"

Firstly this company have a false score as 99% of the reviews are by staff/managers
If you read the 1 *’s you’ll get the real story
This company have shown their true colours as money grabbing manipulators and bullies of the vulnerable
Fictional calls and continuous invoice errors (over charging) ok if you’ve somebody checking but not so if you haven’t or pay DD
The latest is charging for being in hospital, having a holiday or even passing away ? They will invoice you regardless as it’s all about the money
The managers/owners of this company are money grabbers who take vantage of the vulnerable which turns my stomach
Do not use them, find someone private who’ll do the job for less, they’ll also save you money and a lot of stress

"This is a care company that actually…"

This is a care company that actually CARES. Sally is an excellent manager and goes above and beyond to support her clients and their families. The contrast between this company / branch and many of the others is stark. So many are just not interested and seem desensitised to the human element of care; the management hide behind rules and regulations. In comparison Sally is incredibly responsive and adaptable, and her team is skilled and experienced. My dad recently died and I don't know what we'd have done without them in those last days. The support was truly remarkable. I highly recommend Alina Care Bristol North.

"Brentwood manager joy is a great…"

Brentwood manager joy is a great manager always supportive with any questions needed, enjoying my job working with joy and the company and joy would definitely recommend working for Alina home care in Brentwood

"I started a new career with Alina…"

I started a new career with Alina Brentwood three months ago. I am so settled and confident with the change. This is due to having great training, advice and support from my manager Joy & colleagues. Best thing I have done!