"Very disappointed with the products and customer service"

I bought one large and two small ring lights. The one ring light didn’t even switch on. It was faulty from the start. I contacted the company and they said they would send a box for me to send it back and I can have a refund as I couldn’t have a replacement as they don’t do them anymore. I am still waiting for this and now the second one has stopped working and I’ve only had it just over 2 months. I’ve left messages, emails etc and still not had any response. Very poor customer service and poor quality products. Definitely won’t be ordering again from them.

"Beautiful mirror. Great price thank you."

Beautiful mirror.

"It’s a beautiful mirror- easy to…"

It’s a beautiful mirror- easy to assemble, great lighting for meade up, and very decorative

"A nice sized mirror with choice of lighting"

A nice sized mirror with choice of lighting options. So far so good. Only issue is that because it’s touch operated, finger marks show up easily. It can be wall mounted but as the power cable is positioned at the back I’m am hoping it won’t make the mirror stick out too much.

"DONT BUY FROM HERE"

I first contacted you on the 23rd of December regarding my broken mirror. It’s now the 4th of February and I haven’t had any replies to my emails. You stated in the comment on my last review that someone had responded, but I have received nothing.
I paid £300 for my mirror and for it to stop working less than a year down the line, I’m quite disappointed. Especially when you are taking no responsibility.
I’ve contacted Trading Standards so they can take the matter into their own hands.

"With this ring light"

With this ring light, no more shadows ruining my pictures. It's a game-changer for my selfies. Simple and effective lighting solution.

"Never again"

Never again! Beautiful mirror bought for my daughters birthday, mirror arrived damaged in several places, contacted the company - emailed twice as I never had a response (apparently two email responses were sent, although to this day never received!) I then phoned and was given instructions to follow - May I add they still wanted me to go online to report even though they already had the damage report and photos! Advisor was unhelpful and very scripted. I asked for the matter to be escalated so I was told I could fill in a complaints form - cannot be filled in online and they thought I could print and return! All I wanted was to return and refund!!!! Asked to speak to owner of company, told this wasn’t possible. Lo and behold I then spoke to another advisor who was prepared to do her job and act on the information they had had for over 2 weeks! Item was collected last Wednesday, I emailed this morning as i had no receipt of return to them and asking where my refund was and miraculously refund now processed. Never has there been an apology for damaged item or awful service. Never ever again! I found the same mirror on another site for half the price and it’s perfect 👍🏻 Do your research before buying!

"Great looking mirror for my daughter’s…"

Great looking mirror for my daughter’s new dressing table.
Very happy with purchase

"Would recommend"

Great service
Prompt delivery
Bought as a gift
Easy to assemble and they love it

"Absolutely brilliant product"

Absolutely brilliant product, so good I bought another one!!! Customer service is also excellent 🌟