"So far I had my appointment and was…"

So far I had my appointment and was told it would be 24 to 48 hours until I received my approval letter. I reached back to the number that the doctor called me from and he told me that I needed to speak with customer service. I have not heard anything yet, I am hoping before I have to write something negative that that they will take care of it. Please help, Thank you

"I had so much hope for using the mmj…"

Update: so I received a reply telling me that they emailed me and I would be denied and deleted because of my review on this page. This is odd to me because I literally 1-was completely willing to update this to a positive review if they communicated more and 2- the entire issue for me was that I did not receive Any communication after completing the forms and giving them money. Not even a thank you for completing the intake we will get back to you in x amount of time. And so like I said, this is disappointing from a business I was hoping would be a great and professional experience.
Previously:I had so much hope for using the mmj website but it’s very vague in process and there is no communication. I trusted it because of trust pilot and the rating but I received No confirmation email or a page to make an appointment or anything else after completing the application and then taking my money. When I check the “orders” on my account it says status “pending” and “invalid date”. If I don’t receive any contact I will be putting a stop payment on this. You don’t run a business and not contact the consumer on the process or delivery. Idek if they are doing the medical process for the doctors in addition to the certification or if they just do the certification in which case using them at all feels pointless.

"I'm reading reviews and starting to…"

I'm reading reviews and starting to think I'm having issues with the state form. It's been a couple days and I keep getting told to be patient. Possibly should have used another site. We shall see....update to come.

"A lot of work, but got it!"

Edit: I called again and was finally sent an email so I could get going. I'm very grateful.


I paid, and my doctor never showed up for the video chat. He called me over the phone and the call was less than three minutes. I got an email saying I was approved and to wait 24-48 hours for my email that would give me instructions to apply to the state and also the temporary virtual card to print. It's been five days and I haven't received anything.

I tried calling their customer service line, it just rings with no answer.

I tried emailing support. No answer.

I have no way to get in touch with them and it's clear they're not sending anything so I'll have to do a charge back on my card. I'm super disappointed.

"It was quick"

It was quick. It’s was ez. Dr called same day. I knew I was approved before I got off the phone , with the dr.

"Don’t think twice they are the best"

They help me right away get my medical card. Spoke with a provider the same day great service

"The doctor was 50 minutes late and…"

The doctor was 50 minutes late and ridiculed me for my age. I would NEVER go back. I would give 0 stars if I could

"Great company"

Had some issues at first but they fixed it as soon as they could

"Outstanding"

Outstanding

"Scam"

got scammed by them. They pulled the $150 from my account, I did the video chat as an appointment, sat on the call for over an hour and nobody showed up. “All providers are offline” Reached out to customer service twice and no replies. Surprising because I see all these good reviews so maybe they somehow get the negative ones deleted, definitely do not recommend them.