"Not Recommended/Bad Customer Service"

Finding the traffic type signs I wanted was easy, and the product details/specifications were detailed and helpful. The purchase process is ridiculously unfriendly. I actually had my first order cancelled by either Compliance Signs or Amazon Payments. My first order was placed via my desktop iMac, and I selected Amazon Payments as my payment option. Amazon confirmed the transaction authorization via email, but Compliance Signs never indicated whether the order went through or not. I even emailed Compliance Signs customer service and attached a screenshot in an attempt to see if they got the order-but Compliance Signs didn’t bother to reply--bad customer service. A day or two later Amazon Payments notified me via email that my order was canceled and my Amazon Account would not be charged stating Compliance Signs never received my order. The second time I placed the order, (a few days after my original order attempt), via my iPad and I used a Visa credit card for payment. It seems to have gone through.

Honestly, I would not recommend Compliance Signs based on the fact that Compliance Signs didn’t respond to my order inquiry. There are way too many choices of merchants selling signs to deal with one that doesn’t show respect for customers. After this order, experience, I have no intention of buying from Compliance Signs ever again. My actual order has not yet arrived, so I am unable to comment on delivery time, shipping condition, or product quality.

"Deborah Bivines-Burns in Sales helped…"

Deborah Bivines-Burns in Sales helped expedite my order. She also provided great customer service.

"Very easy and straight forward"

Very easy and straight forward

"Sarah goes above and beyond every time…"

Sarah goes above and beyond every time I have an issue with the online ordering. She has always done her job to ensure that everything is taken care of

"Customization was key"

When my boss tasked me to order signage for fuel storage, I had no idea where to start, but once my Google search lead me to ComplianceSigns.com, my task was easily completed and shipped to the client in a timely fashion. I didn't see any signs with the verbiage that was required, but the customization option allowed us to say EXACTLY what was required. When I had a question, customer service answered it quickly and efficiently.

"Easy design of custom signs and use of…"

Easy design of custom signs and use of website

"Very easy to navigate the site to find…"

Very easy to navigate the site to find what you need and process for payments.

"no soliciting"

very user friendly

"It was easy to find what I needed."

It was easy to find what I needed.

"Product availability"

Product availability. Ease of use for website. Shipping details for delivery dates.