"Good company to deal with so far"

A few hitches with the equipment connections, but not the fault of Yorkshire Payments who have been very professional and friendly. Everything appears to be working fine now and I have no hesitation in recommending them

"Frustrating Experience"

Due to an administrative error, our account was put on incorrect rates which took 4 weeks to resolve. YP did reimbursed us for the difference between what we should have paid and what we did pay. The MD personally apologised and confirmed that they should have communicated better with us during the times we had the issues. They have now sorted the rates issues and we are on the correct plan.

Despite a frustrating experience overall, Yorkshire Payments customer services team always answer the phone and do their best to assist (even if they are restricted in what they can do due to waiting on third parties). Sarah is always very helpful and will chase things for you. Their Virtual Terminal works well and we have had no issues using it.

"Sarah was very helpful and did her best…"

Sarah was very helpful and did her best to help recover some declined payments for us. She also passed us on to their technical support to help resolve a printing issue on our card payment terminal.
Polite, helpful service.

"Fantastic service"

Fantastic service!
Pleasure to work with and very helpful

"Always answer the phones promptly and…"

Always answer the phones promptly and deal with issues just as efficiently

"You have been very helpful"

You have been very helpful.

Many thanks

"Yorkshire Payments are always a…"

Yorkshire Payments are always a pleasure to deal with and work hard in delivering the best results.
Lewis Parry is always very attentive and responsive with any queries we may have on our account.

"Excellent friendly team"

The team at Yorkshire Payments are friendly helpful and supportive
I have been a client for two years now and use them for all my businesses I would definitely recommend

"Excellent company"

Excellent company, quick to respond and saved my small business a lot of money.
Terminal is good and works well and the customer service from Yorkshire Payments is also very good if any questions or issues arise.

"Very helpful giving the information…"

Very helpful giving the information required.