"Amazing service"

Amazing service, amazing hot tub, would definitely recommend. :)

"spa fitting experience"

We have just had our spa fitted. The boys were magic. Very professional and got on with the job in hand. They were helpful and took time to explain how the spa worked and how the chemicals were used. Thanks boys

"Absolutely fantastic customer care and…"

Absolutely fantastic customer care and lovely staff. Charlie arranged everything for us (communicating even after hours) and they arrived to deliver and then install our hot tub without any dramas and were punctual. Lovely staff who were so informative - Dale was amazing at explaining everything and Sharia was polite and helpful. We are thrilled with the result and love our hot tub! They made the whole process of buying and installing it fun, simple and without any complications. If you want to buy a hot tub then you must buy it from here!!!

"We have just purchased a spa from your…"

We have just purchased a spa from your Newbury branch.
We received excellent service and information to help us make a decision
If you are looking to purchase a spa we would definitely recommend calling into their showroom

"Fantastic service overall brilliant…"

Fantastic service overall brilliant sales team Michelle and David in Llansamlet .Dale who set it all up for us at home and his mate very helpful team great bunch of people .Very happy loving our Tub. .Helen & Dai in Bridgend

"Myself and partner visiting Dream spas…"

Can I adjust this review. I’ve had the worse experience ever. Shockingly bad and not resolved.

Myself and partner visiting Dream spas in Swansea and was welcomed by a knowledgeable guy called David Hopkin’s - in fairness he knew all about the spas and had lots of experience. We purchased a Manhattan spa and await delivery. Really excited as these products are more advanced than years ago.

"Very knowledgeable excellent customer service"

My partner and I have been contemplating buying a hot tub for a couple of years now so we went to have a look at the swansea store. We visited a few times and there was no pressure to purchase at all! All of our questions were answered with lots of information given. We purchased a hot tub and awaiting delivery soon :)

Thank you for making the whole process when purchasing, stress free. Very good customer service, very knowledgeable and I have recommended to everyone who has asked about our purchase so far.

Thanks again
Keely and Kristian

"Wellis Spa "

The whole experience was dealt with politely and professionally. Nothing was too much trouble for dale and Tom. Big thanks to Mel in the cardiff store she provided an excellent service.

"Good buying experience at Newbury branch, reasonable price for service + chemical contract"

We bought the hot tub from the Newbury branch. There was no pressure selling and the hot tub installation itself was smooth and is working perfectly.

We had an initial issue with the WiFi controller but that was swiftly resolved. The chemical + service contract is reasonably priced when compared to the competition and we are pleased with the quality from Wellis.

We are interested in adding the air source heat pump; the only feedback is that there seems to be a mis match between online offers and what was quoted on the phone and still awaiting clarity on what is correct - responses from the team could be better on post sales enquiries.

"Dreamspas (Newbury)"

Ordered my hottub through dreamspas in Newbury, very good helpful service from George. Was guided through the whole process and could not be happier. The two guys who delivered and set up the hottub were very helpful and clear instructions given on how to operate and use.