"The product purchased was delivered on…"

The product purchased was delivered on time and everything from start to finish was very professional as per usual.

"Excellent service and staff. Thank you xx."

What a great company and shop the staff were so helpful and friendly. My mum needed a recliner chair quickly and they certainly delivered. Would highly recommend and would definitely use again. Mum loves the chair thank you so much your made a poorly lady happy again 👍😁

"Absolutely fantastic service from start…"

Absolutely fantastic service from start to finish.

Andrew measured up quickly for a short notice stairlift requirement and materials were order and it was fitted within the week.

Its a very nice, quality product and the electrical swivel at the top step was by far the best decision. It also looks very compact and neat, fitted to one side of my straight flight staircase.

Many thanks to you all. perfect.

"exceptional service - well done"

I contacted Felgains by email on Sunday to ask for a quote for a Raizer II chair after my father unfortunately had a fall late on Saturday night - we couldn't lift him and needed an ambulance, which took several hours to arrive - ironically my parents had a Felgains leaflet at home as they'd seen one being demonstrated a few weeks earlier. Very first thing Monday morning I had a response from Grant Woodcock with all the information I needed to make a decision - I went back to Felgains the next day to give them the go-ahead and the following day we had our Raizer II delivered! The service from Felgains was superb - practically immediate responses to questions, incredibly helpful staff who were very informative - exceptional service - very happy to give my full endorsement and recommendation!

"I had considered buying a Felgains…"

I had considered buying a Felgains Raizer chair for a few years, and having had another fall recently, where my husband had to call for help, to help get me off the floor, made me decide to at last purchase a Felgains Raizer chair which I did last month. We have had a few practices runs, but are now confident that the next time I fall, the Raizer chair will be there.

"Excellent"

Excellent, informative service. I was given a demonstration of an adjustable chair for the bath and it's now working well for my husband to use the bath again so a very satisfactory outcome.

"Adjustable bed"

The sales person helped me to choose the appropriate bed, arranged for delivery to the care home and did not charge for delivery. All sorted in 20 minutes. And the price was reasonable.

"Excellent service"

I was very impressed with the level of service, from the customer service, (which had to be carried out via email and Zoom) right through to the delivery.
They took into account the specific needs of the person and nothing seemed to much trouble.

"Prompt and efficient service"

Prompt and efficient service. From survey to installation was fault free.

"A great help to me as a carer in the…"

A great help to me as a carer in the community, and for my parent, they have a wealth of knowledge about what may help best.