"Too expensive"

Too expensive

"Excellent customer service"

Excellent customer service, great advice and quick response and delivery!

"excellent"

Quick replies to emails. Staff very knowledgeable. The perfect demonstration of a Raizor lifting chair which we decided to buy.

"very fast service thank you arrived in…"

very fast service thank you arrived in less then 24 hours after order

"Raizer 11"

Appointment was kept and on time, demonstration was knowledgeable and accurate. Purchase was painless and arrived within the week from assessment. Great service from everyone. Wonderful family firm - rare these days. Thanks you all.

"Paid for a hoist to be fitted at home"

Paid for a hoist to be fitted at home. Didn't hear from them for a week then received an email saying it would be fitted sometime in the week commencing bla bla bra.
Next day got a call informing us what exact day and time we would have the hoist fitted.
When the man came to finally fit the hoist, (very nice, polite man), he spent 3 and a half hours fitting it then finally there was a flaw with the emergency stop button so couldn't complete it and it had to be sent back to the manufacturer to be replaced. As yet am still awaiting any word about when it will be refitted .

"Excellent Customer Service"

We needed a chair for my mum who has MS. From start to finish the customer service has been excellent, emails always answered promptly. They visited mum to take measurements and chair was delivered on the date they said. Mum really enjoys sitting in her lovely new chair, thank you!

"Great advice and helpfulness"

I needed advice about what kind of rising recliner armchair was needed, and Elizabeth explained the different features to look for, and demonstrated the different types of back support.
Very helpful and I left feeling I understood how to use the armchair we chose. The delivery drivers were quick and efficient, helped plug the electrics in, and positioned the chair for me

"excellent!"

Excellent support and advice from start to finish. Quality, easy to use product that is a perfect fit for the needs of our Service users.

"Very helpful staff both by phone and…"

Very helpful staff both by phone and email, super quick responses, and very helpful follow-up instructions sent.